About Mills Properties

Mills Properties is an award-winning property management company with 34 communities located throughout St. Louis, Kansas City and Columbia, MO – and growing. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for living life’s best moments, we desire to see our team members excel and leave work every day with a sense of pride and accomplishment.

Mills Properties Core Values:

• Act Like an Owner

• Find a Better Way

• Go the Extra Mile

• Pay it Forward

• Achieve Together

We invest heavily in our team members with our Total Rewards Package. We are proud to share Mills Properties has been recognized as a 2025-2026 Top Employee Benefits Award Winner. This includes both Missouri and National recognition in the areas of medical, dental, vision, life, disability, flexibility and time off, retirement and other supplemental benefits. Additionally, Mills Properties was recently named a 2026 National Apartment Association Top Employer, further reflecting our commitment to creating an exceptional workplace for our team members.

Our Total Rewards Package Includes:

• Base Pay – Your regular salary or hourly wage, paid on our standard payroll schedule

• Incentive Pay – KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only

• Benefits – Health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program

• Retirement Contributions – 401(k) employer sponsored plan and contributions

• Health Savings Account HSA – Employer contributions

• Paid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year). Active military team members are also provided up to five (5) paid workdays per calendar year for military training, drill, or related short-term service obligations

• Paid Holidays – Thirteen paid holidays per year

• Professional Development – Training, certifications, or career development investments tailored to specific roles and development plans

• Discounts – 20% housing discount (*select communities)

• Pet Insurance - Discounted options

• Team Member Assistance Fund – For team member qualifying events when criteria is met

• Vacation Travel Incentive Program – travel/vacation voucher for team members when key tenure milestones are reached

• Stipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team members

• Other Perks and Allowances – Work clothing allowances, referral bonuses and team events, anniversary gifts

Mills Properties, Inc. is an Equal Opportunity Employer.

This description is not intended to be, and should not be construed as, an all-inclusive list of all responsibilities, skills, efforts, or working conditions associated with the job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

About the role

We are seeking an experienced Maintenance Supervisor to lead the maintenance team and ensure our property is safe, welcoming, and well-maintained. In this role, you will oversee all maintenance operations, including appearance, safety, preventative maintenance, repairs, and the make-ready process. You will play a key role in creating a positive resident experience by keeping the property in top condition and leading your team to respond efficiently and effectively to all maintenance needs.

Pay is based on experience — most team members in this role earn between $25.00–$35/hr.

This role qualifies for the following bonus structure:

·         Monthly Renewal Bonus

·         Quarterly Bonus - up to 20% Quarterly base pay (Performance Based)

We are proud to share Mills Properties has been recognized as a 2025–2026 Top Employee Benefits Award Winner, with both Missouri and national recognition in the areas of medical, dental, vision, life, disability, flexibility and time off, retirement and other supplemental benefits. Additionally, we were recently named a 2026 National Apartment Association Top Employer, reflecting our commitment to creating an exceptional workplace for our team members.

How you will be successful

• Direct and oversee all aspects of the property’s maintenance function
• Monitor, prioritize, and complete service requests and maintenance activities ensuring issues are handled to the satisfaction of the residents
• Monitor daily workload of maintenance team, assisting as needed, to ensure tasks are completed timely and effectively
• Coordinate, schedule, and complete preventative maintenance on property, buildings, units, appliances and equipment
• Manage the make ready process by ensuring all repairs, replacements, and clean-up are completed
• Communicate daily with property office reporting on progress of service requests and make readies
• Act as the safety steward by addressing hazardous conditions and training staff on safety and protective measures
• Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed
• Maintain an adequate inventory of materials and supplies
• Exhibit “servant-first” leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality and exceed resident expectation
• Review staff performance regularly, communicate expectations, and hold associates accountable through training, mentoring, performance improvement plans, and, as a final resource, corrective action
• Monitor pool operation daily and maintain the appropriate health department standards
• Maintain curb appeal by assisting grounds keeping and picking up litter
• Assist with housekeeping, inspections, and other tasks as assigned by the property manager/maintenance supervisor
• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
• Perform call-back emergency service as required
• Maintain organization and cleanliness of work areas and maintenance shops
• Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.
• Embrace Mills values and apply to all areas of responsibility

What you need

• High school diploma or GED; Trade school degree preferred
• Minimum of five years’ maintenance experience including tile, carpentry, plumbing, electrical, and HVAC repair
• Previous supervisory experience preferred
• EPA certification Type I and II, or Universal and CPO certification required
• CAMT certification preferred but not required
• Demonstrated leadership and coaching skills with ability to mentor and develop others
• Proven ability to maintain composure against obstacles; solving problems with keen insight
• Ability to work a varied schedule including weekends, holidays, and on call
• Ability to work in extreme environmental conditions (heat, cold, rain, snow, etc.)
• Valid driver’s license
• Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others

Mills Properties, Inc. is an Equal Opportunity Employer

This description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.