About Muenster Hospital District

In 1958, the citizens of Muenster, not satisfied with available medical services, set out to build a new hospital.  J.M. Weinzapfel donated the land and spearheaded the efforts to make the hospital a reality.  In 1960, the Benedictine Order of Sisters promised Muenster residents that they would provide nurses to operate the hospital.  Sister Mildred Felderhoff leads the way as the first hospital administrator.

Mission

"The mission of Muenster Hospital District is to promote health and wellness to our community through providing quality and personalized care in a trusted. Hometown atmosphere."

Vision

"Transforming the health and wellness of the rural communities we serve."

Values

Integrity - Promoting the highest level of integrity to ensure public trust and patient confidence.

Compassion - Treating all people with the highest regard, respect, and dignity.

Public Service - Providing the highest level of professional services to the community.

Efficiency - Continually providing efficient use of time and resources at all levels.

Support - Creating an atmosphere of trust, support, and open communication.

Job Description

JOB SUMMARY:

The Registration Clerk registers patients for outpatient and/or inpatient services for the hospital.

Answers and accurately directs phone calls, as well as greets and assists visitors. Collects and updates

patient information for billing, accepts patient payments and acts as liaison with patient family members

or responsible parties, and any other duties which may be required or assigned.

JOB QUALIFICATIONS:

 Education: High School graduate or equivalent.

 Personal Job Related Skills: Familiar with operating personal computers. Typing speed of 45

wpm and operation of ten key adding machine/calculator.

 Licensure, Registry or Certification: None required.

PRIOR WORK EXPERIENCE:

 One year of experience working with the public preferred. Experience in a medical setting

preferred.

PHYSICAL AND MENTAL REQUIREMENTS: Duties of this position require:

 Clear and understandable speech and the ability to hear.

 Intermittent walking, sitting, and standing.

 Bending, stooping, twisting, reaching, and lifting up to 40 pounds.

 The ability to comprehend and follow routine written or verbal instructions or directions.

TASKS

 Promotes the mission, vision, and values of Muenster Hospital District.

 Maintains HIPAA required and all other confidentiality while working with confidential matters

on a daily basis.

 Follows safety guidelines and all policies and procedures of MHD.

 Maintain office supplies

 Overhead announcements

 Obtain patient information and update in computer

 Verify insurance eligibility and benefits

 Accept Payments on Accounts

 Calculate and collect upfront copay, coinsurance, and/or deductibles as needed

 Make appropriate copies as needed for the business office

 Check medical necessity thru MedAssets (Medicare and Medicare Advantage)

 Coordinate with providers when additional information is needed on an order (i.e. medical

necessity, missing diagnosis)

 Scan as needed for Department

 Inform patients of patient portal and give card with medical record # on it if interested

 Review filed orders and call patients as reminder of order before expiration date

 Review standing orders and notify providers and patient when new order is required

 Precertification requirements for Inpatient and/or Swing bed patients

 Coordinate with other departments on orders and scheduling needs (ie..surgery, pre-op, nuc

testing)

 Go to bank for deposits (includes pharmacy from A/P)

 Go to post office and check mailboxes for Clinic and Hospital

 Open and sort mail

 Approve Time Clock Plus hours daily and submit time off requests for management to approve.

Responsible for reporting discrepancies to manager for correction.