PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. Our platform automates the entire product lifecycle for customers worldwide — and we're just getting started. With teams across North America (US & Canada), Europe (Poland), and Asia (India), we're modernizing our architecture, embedding AI across our products, and scaling to meet growing demand. We move fast, we build with purpose, and we're hiring leaders who want to shape what comes next.

What You’ll Do

The Product Owner establishes product priorities, aligns the team around clear objectives, and approves completed work to maximize customer and business value. This individual will gather and evaluate feature requests, plan releases, and coordinates sprints. The Product Owner identifies user needs, communicates the product’s business value to clients, and partners with cross-functional teams to deliver successful product releases. Specifically. this role will be responsible for our TruComply product offerings.

In this role, you will:

• Work with internal and external customers to analyze the needs and align product roadmap to strategic goals.
• Assess value, develop cases and prioritize Epics and stories to ensure work focuses on those with a maximum value that are aligned with product strategy.
• Act as an ambassador for the product and as the primary contact for questions related to the product.
• Identifies and helps the client understand the business model, value and value proposition.
• Research and analyze industry and user trends to help build a product roadmap that adds value and increases Company revenue.
• Collaborate with Development team on release plans, delivery of functional enhancements and support of production systems.
• Translate features and business requirements into documented solutions, including user stories and acceptance criteria.
• Supports the development of user documentation and training materials.

What You’ll Need to Join Our Team

•  Bachelor’s degree in Business Administration, IT or related field or equivalent work experience.
• 2-5 years prior experience in a Product Owner or related role.
• Previously employed at a software company.
• Software Development Lifecycle exposure.
• Experience in the Extended Warranty or Service Contract industry.
• Ticketing software like Jira, Confluence, Service Bench, etc.
• Must have experience working on large scale projects as well as handling day-to-day operational requests.
• Must have technical knowledge and understanding.
• Experience following Agile methodologies.

Why Work For Us

• Competitive Compensation from $110,000-$120,000
• Comprehensive Benefit Package**
• • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401k with generous Company Match
  • Commuter Benefits
• Paid Time Off accrued per pay period
• 10 Paid Holidays
• Paid Parental Leave
• Professional Development Opportunities
• Employee Events
• Wellness Programs
• Employee Discount Programs
• Office in Park Ridge, IL - Convenient location to Blue Line

*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.

**Eligible to enroll the first day of employment for immediate coverage.

Note: It is required for this role to be in the Park Ridge, IL office 2 days per week

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