Sr Analyst, Information Security & Privacy GRC

RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.

For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions; the first ever and only multi-functional, passwordless hardware authenticator; and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team!  For more information, go to rsa.com.

Principal Responsibilities:

• Responds to customer-related security inquiries.
• Full ownership of the Customer Assurance queue.
• Escalating required exceptions to upper levels.
• Ownership of the end-to-end customer-related tickets and driving them towards resolution and satisfaction.
• Suggest enhancements and act as a voice of the customers.
• Works on problems of moderate scope where analysis of situations or data requires a review of multiple factors.

Skills:

• Good knowledge of information security and privacy aspects.
• Good understanding of the Security Standards and Frameworks.
• Exposure to security control assessments or willingness to learn and perform assessments under guidance.
• Risk management knowledge.
• Strong verbal and written communication skills in English.
• Ability to work effectively globally across different time zones, given the diverse locations of our team members.

Education & Experience:

• Bachelor’s degree in Computer Science or Computer Engineering or a related field.
• 2+ years of related experience in a professional role, ideally in a technology setting.

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.

If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.