Swish Dental is a privately owned and operated dental practice with the patient in mind. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone.  

Overview:
The Dental Equipment Technician is responsible for installing, maintaining, troubleshooting, repairing, and performing preventive maintenance on dental equipment across multiple dental offices. This role ensures all clinical equipment is operating safely, efficiently, and in compliance with manufacturer specifications and regulatory requirements. The ideal candidate is mechanically inclined, customer-focused, and able to work independently while supporting multiple practice locations.

Duties and Responsibilities:

• Install, test, and commission new dental equipment, including dental chairs, delivery systems, lights, compressors, vacuum systems, sterilizers, X-ray units, sensors, and imaging equipment.
• Perform scheduled preventive maintenance to maximize equipment performance and minimize downtime.
• Diagnose mechanical, electrical, hydraulic, pneumatic, and software-related equipment issues.
• Repair dental equipment in a timely manner while minimizing disruption to patient care.
• Calibrate equipment according to manufacturer specifications.
• Maintain service logs, maintenance records, and repair documentation.
• Coordinate warranty repairs and communicate with equipment manufacturers and vendors.
• Maintain an organized inventory of replacement parts, tools, and supplies.
• Train clinical staff on proper equipment operation and basic troubleshooting techniques.
• Ensure compliance with OSHA, infection control, radiation safety, and manufacturer guidelines.
• Respond to urgent equipment failures and provide emergency service as needed.
• Travel between dental offices throughout the Austin market and surrounding areas.
• Other duties as assigned

Requirements:

• High school diploma or GED required.
• Technical certification or vocational training in electronics, biomedical equipment, mechanical systems, or related field preferred.
• Minimum of 2 years of experience in a similar position. 
• Experience with dental chairs, compressors, vacuum systems, sterilizers, imaging equipment, and digital radiography is required.
• Ability to read wiring diagrams, service manuals, and technical documentation.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to prioritize multiple service requests and work independently.
• Valid Texas driver's license with a clean driving record.

Knowledge & Skills

• Mechanical and electrical troubleshooting
• Preventive maintenance planning
• Plumbing and pneumatic systems
• Basic networking and computer skills
• Time management and organization
• Customer service
• Attention to detail
• Safe use of hand and power tools

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations must be made to enable qualified individuals with disabilities to perform the essential functions.

This position is field-based and requires travel between dental practices throughout the Austin area. Work is performed in active clinical environments and occasionally outside normal business hours to minimize disruption to patient care.

• This position may be required to sit or stand for long periods
• This position may be required to frequently bend, kneel, climb ladders, and work in confined spaces
• This position may be required to stand and walk for extended periods.
• This position may be required to safely operate hand and power tools.
• This position may be required to ability to travel daily between practice locations.
• This position may be required to work more than 40 hours per week
• This position may be in a studio environment which can be noisy and distracting
• This position may be required to communicate with others to exchange information
• This position may require repetitive motions that include the wrists, hands and/or fingers
• This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned
• This position may require medium work that includes lifting and carrying objects up to 75 pounds

Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.