Commercial Property Manager

About Triple Eight Transport Inc.

Since 2006, Triple Eight Transport Inc. has grown into a trusted asset-based transportation provider, delivering Full Truck Load services across Western Canada and the Western United States. With terminals in Abbotsford, Calgary, and Edmonton, and our own fleet of reefers, heaters, and dry vans, we've built our reputation on safe operations, innovation, and service excellence — and, above all, on our people.

We believe great people drive great results. That's why we're building a workplace where employees are empowered to take ownership, share ideas, grow their skills, and build careers alongside our business.

Join Triple Eight, and you're not just taking a job — you're joining a team that works hard, supports one another, and shares a common goal: delivering exceptional value to our customers while always striving to do better.

If you're looking for a place to contribute, grow, and make a real impact, we'd love to hear from you.

Job Purpose

The Property Manager is responsible for overseeing the overall management, maintenance, leasing, and operational performance of a diverse property portfolio. This role focuses on maximizing property value, optimizing occupancy and rental performance, ensuring effective property maintenance, and building strong relationships with tenants, property owners, realtors, and other stakeholders. The position requires a proactive approach to property operations, financial performance, tenant satisfaction, regulatory compliance, and continuous improvement to ensure the long-term sustainability and growth of the portfolio.

Key Responsibilities

• Property & Portfolio Management: Oversee day-to-day property management activities across the portfolio, ensuring properties are well-maintained, operationally efficient, compliant, and aligned with overall business objectives.
• Property Maintenance & Facilities Management: Lead preventive and corrective maintenance activities, coordinate repairs, property inspections, and capital improvements, and ensure timely resolution of maintenance issues to preserve property condition and long-term asset value.
• Leasing & Occupancy Management: Oversee leasing activities, including vacancy marketing, property showings, tenant acquisition, and occupancy planning, to minimize vacancies and maximize rental income across the portfolio.
• Rental Strategy & Market Analysis: Monitor market conditions, comparable properties, vacancy trends, and rental rates to recommend competitive pricing, rental adjustments, and strategies that optimize portfolio performance.
• Lease Management & Negotiations: Manage lease negotiations, renewals, rental increases, amendments, and expirations, ensuring favorable lease terms, accurate documentation, and compliance with applicable regulations.
• Tenant Relations & Retention: Build and maintain strong tenant relationships, address escalated concerns, resolve disputes, and implement proactive strategies to enhance tenant satisfaction, retention, and overall service experience.
• Financial & Portfolio Performance: Monitor rental income, operating expenses, maintenance costs, occupancy levels, and property budgets. Analyze portfolio performance, identify opportunities for cost optimization, and provide recommendations to improve profitability and asset value.
• Property Inspections & Unit Turnovers: Oversee routine property inspections, move-in/move-out processes, damage assessments, security deposits, and unit turnovers, ensuring properties are maintained to established standards and vacancies are minimized.
• Vendor & Contractor Management: Manage relationships with contractors, maintenance providers, suppliers, and service partners, including negotiating service agreements, monitoring performance, controlling costs, and ensuring timely, quality service delivery.
• Regulatory Compliance & Risk Management: Ensure property operations, tenancy practices, maintenance activities, and lease administration comply with applicable legislation, including the BC Residential Tenancy Act, relevant building and safety regulations, municipal bylaws, and internal policies. Proactively identify and mitigate property-related risks.
• Stakeholder Relationship Management: Act as a key point of contact for property owners, realtors, municipalities, contractors, and other stakeholders, ensuring effective communication, timely issue resolution, and alignment with portfolio objectives.
• Portfolio Reporting & Performance Analysis: Track and report on occupancy, rental performance, maintenance expenditures, lease expirations, property conditions, and other key performance indicators. Provide actionable insights and recommendations to management.
• Process Improvement & Operational Efficiency: Develop and enhance property management processes, preventive maintenance schedules, vendor management practices, documentation standards, reporting systems, and operational controls to improve efficiency, accountability, and service quality.
• Team Leadership & Coordination: Provide direction, support, and oversight to property administration, leasing, and maintenance teams, where applicable, ensuring clear accountability, effective coordination, and achievement of property management objectives.

Qualifications:

• 5+ years of progressive experience in leasing, property management, real estate, or tenant relations.
• Strong knowledge of BC leasing practices and the Residential Tenancy Act.
• Demonstrated experience in lease negotiations, renewals, rental increases, and tenant retention.
• Experience managing occupancy, vacancies, rental pricing, and leasing performance across a property portfolio.
• Strong understanding of rental market trends, comparable analysis, and competitive pricing strategies.
• Excellent communication, negotiation, and relationship-management skills.
• Strong organizational and time-management skills with the ability to manage multiple properties and priorities.
• Ability to effectively manage tenant concerns and escalations while maintaining professional relationships.
• Strong attention to detail with experience maintaining lease documentation, reports, trackers, and key leasing dates.
• Proficiency in Microsoft Office; experience with property management or leasing software is an asset.
• Previous experience leading or mentoring leasing/property administration staff is preferred.
• Valid BC driver’s license and ability to travel between properties as required.

Building a Fair and Inclusive Hiring Process

Every application matters to us, and we thank you for taking the time to apply. Given the volume of applications we receive, only candidates moving forward will be contacted directly — but know that your interest in Triple Eight doesn't go unnoticed.

Equal Opportunity, By Design

Hiring decisions at Triple Eight are grounded in qualifications, experience, skills, and business need — nothing else. We actively welcome applicants from all backgrounds, and our recruitment practices are built to align with human rights and employment legislation, free from discrimination at every step.

Accommodation, Made Simple

If you require accommodation at any point in the recruitment process, just tell us. Our Recruitment team will work with you directly to understand what you need and provide the right support — handled with discretion and respect for your privacy.

Where AI Fits In

AI tools are part of how people prepare and learn today, and we're comfortable with that — use them freely to research, prepare, and get ready ahead of time. That said, once you're in front of us — interviews, assessments, case studies, technical evaluations — we want to see you: your thinking, your judgment, your experience. AI-generated or real-time AI assistance isn't permitted during these stages unless we've explicitly said otherwise.