Who We Are

Workshop Digital is an award-winning digital marketing agency located in Richmond, Virginia, dedicated to fostering strong and enduring partnerships. We prioritize transparency and collaboration, striving to deliver measurable results that drive businesses forward.

We work as an extension of our clients' marketing teams, creating customized digital marketing strategies tailored to their business goals and service offerings.

About the Role

We are seeking a highly organized and detail-oriented Office Administrator to support day-to-day operations and help maintain a smooth, efficient workplace. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and takes pride in keeping processes and administrative functions running seamlessly.

This position is in-person at our Scott’s Addition office 5 days per week from 8am - 5pm. 

Responsibilities

What We’re Looking For

• A proactive, reliable team member who takes ownership of their work
• Someone who anticipates needs and solves problems before they arise
• A detail-oriented individual who values accuracy and consistency

Cross-Functional Support

• Partner with HR, leadership, and management teams to support day-to-day operations
• Assist across teams with administrative needs and special projects
• Help improve processes and keep teams aligned and organized
• Keep Office Administrator Core Process documentation up to date
• Work with Accounting to process checks as well as scanning and preparing other finance and accounting-related paperwork 

Employee Relations

• Coordinate new hire onboarding, including scheduling, documentation, and equipment/workspace setup
• Facilitate offboarding processes, including equipment return, access removal, and exit documentation
• Maintain accurate employee records and support internal HR processes
• Serve as a point of contact for administrative employee needs
• Build and sustain company morale through birthday and workaversary cards and Slack engagement

IT Support Coordination

• Assist with employee technology setup, including laptops, accounts, and system access
• Coordinate with internal or external IT partners (Apple Business, Mosyle) to resolve technical issues
• Track and manage inventory of office equipment and technology assets
• Support basic troubleshooting and ensure timely resolution of IT-related requests

Event Planning

• Plan and coordinate internal events such as team meetings, trainings, and 2x per year Offsite/Onsite company gathering
• Manage logistics, including scheduling, vendors, catering, and materials
• Support execution of events to ensure a smooth and positive employee experience

Travel & Logistics

• Coordinate employee travel arrangements, including flights, accommodations, and itineraries
• Manage travel documentation and ensure alignment with company policies
• Assist with logistical planning for offsite meetings and team events

Building Management

• Oversee day-to-day office operations and ensure a well-maintained workspace, including, but not limited to, plant care, building access, food and beverage stocking, straightening conference rooms, answering phones
• Coordinate with building management, vendors, and service providers as needed
• Manage office supplies, inventory, and ordering
• Ensure the office environment is comfortable, organized, safe, and fully functional

Business Development Support

• Professionally field prospective client calls, take detailed notes, and share with Business Development team
• Support the business development team with administrative tasks to ensure smooth client onboarding such as:
• • Build and ship client welcome boxes and materials
  • Set up and organize client folders in Google Drive
  • Create and support project setups in Basecamp

Qualifications

• 2+ years of administrative or office support experience
• Based in or within 20 miles of Richmond, VA 
• Ability to work onsite 5 days per week. 
• Excellent written and verbal communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines
• Proficiency with common office tools (e.g., Google Workspace, Microsoft Word, Excel, and Basecamp)

Preferred Qualifications

• Experience supporting HR, Recruiting, or employee onboarding/offboarding processes
• Experience working in a small to mid-sized business environment
• Comfortable handling confidential information with discretion

Benefits 

• Competitive salaries
• 25 days PTO, 5 days STO, 12 Holidays
• 12 weeks fully paid Parental Leave
• 8 hours of paid volunteer time per quarter
• 401k with 3% non-elective contributions
• A comprehensive health benefit package, including 2 medical plans, dental, and vision insurance
• Life insurance, short-term, and long-term disability 
• Profit sharing 
• 2x a year company-wide meetup in Richmond, VA
• Committee Membership (Community, Culture, Health & Wellness) 

List of Awards

• 1x US Search Awards - Best Small PPC Agency
• 8x Outside Best Places to Work
• 8x Virginia Business Best Places to Work
• 3x Search Engine Land Finalist  

Salary

Expected base salary range is $55,000 - $65,000 annually, based on experience

Equal Opportunity & Inclusion Statement 

As an equity-affirming company, Workshop Digital searches for, encourages, and engages with individuals and groups that represent diversity in our community. We not only challenge discrimination regarding gender identity and expression, sexual orientation, racial identity, faith identity, age, disability, and social class, we also consciously make efforts to reach out and include diversity in employment, vendors, and clients.  All individuals authorized to work for any employer in the U.S. should apply.