About Public Law Center

Founded in 1981, The Public Law Center is a 501(c)(3) nonprofit providing free legal services to low income residents and other nonprofits in Orange County. Last year, Public Law Center staff and volunteers provided over 65,000 hours of free legal services in handling over 4,500 cases benefiting low-income children, adults and seniors. The estimated value of this work is roughly $60 million in just the past three years. Our services include counseling, individual representation, community education and strategic policy advocacy and impact litigation to challenge societal injustices.

About the role

The Public Law Center (PLC) seeks an energetic, passionate receptionist to join our team in fighting for justice for low-income and self-represented litigants and entrepreneurs in Orange County through innovative, collaborative, community-centered lawyering to address inequities and support access to justice throughout PLC’s projects.

What you'll do

• Answer high volume phone calls, transfer voicemails, return voicemails, provide information to general public, high volume walk in clients and assist clients
• Distribute and process digital and physical mail
• Process checks
• Keep lobby & reception area stocked, clean & organized
• Assist Office Manager with administrative and organizational support as well as inventory support
• Assist with interpretation and written translation
• This position requires attendance at meetings, both remote and in person, in and outside the Public Law Center’s offices, and requires being located in Southern California. Must have ability to work at the organization’s offices in Santa Ana, CA, and travel to work sites located throughout Orange County, CA. In addition, travel to Los Angeles County and other neighboring counties may be required

Qualifications

• Self-motivated team player with excellent organizational and oral communication skills
• Strong customer service experience and multitasking skills in a fast pace environment
• Computer literacy in MS Word and Excel; willingness to learn other software programs
• Bilingual in English/Spanish required
• High school diploma required
• Must have own transportation, valid California Driver’s License, insurance and good driving record
• Must be fully vaccinated against COVID-19 unless the applicant has a valid medical reason for not being fully vaccinated or a sincerely held religious belief preventing vaccination
• Occasional evening and weekend work may be required
• Physical Requirements:
• • Able to lift up to 30lbs
  • Prolonged periods sitting at a desk and working on computer, including typing

Salary & Benefits

• Compensation for this role is $23/hr
• Competitive benefits provided, and for this position include:
• • Health, Dental, Vision, Disability, and Life Insurance (100% of employee premium costs paid by PLC, and 50% of dependent health insurance premium costs paid by PLC)
  • Flexible Spending Account Program to help pay for medical expenses and childcare costs
  • 15 paid holidays per year 
  • Approximately 1 paid week off during office winter closure (between Christmas Day and New Year’s Day)
  • 21 paid sick days per year
  • 15 paid vacation days per year
  • 2 paid wellness days per month to promote mental wellness and general wellbeing 
  • Birthday paid time off (2 hours of paid time off during birthday month)
  • 403b retirement plan (after 6 months of employment PLC provides a matching contribution equaling 100% of salary deferral up to a maximum of 3-4%, depending on length of employment)
  • Monthly $55 stipend for Wi-Fi and cell phone use
  • Monthly Bilingual Pay Premium upon successful completion of an oral and/or written test ($50 for oral premium and $50 for written premium) 
  • Optional monthly peer support group facilitated by third party mental health clinic 
  • Opportunities for growth and advancement 

Public Law Center is dedicated to building a diverse team and fostering a fair and welcoming work environment. To view our complete DEI statement, please click here.

Public Law Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact Public Law Center.

PLC will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

PLC regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.