About Plenful

Plenful is on a mission to transform healthcare operations from the inside out. Fresh off our $50M Series B and backed by Notable Capital, Bessemer Venture Partners, TQ Ventures, Susa/Kivu Ventures, and other leading investors, we’re building the category-defining AI workflow automation platform that healthcare teams rely on to operate smarter, faster, and more efficiently. Our technology empowers healthcare operators across hospital and health systems, pharmacies and payors to eliminate manual work, reduce administrative burden, and improve compliance, all while unlocking critical revenue to fund programs for their in-need patient populations.

Built by healthcare operators for healthcare operators, Plenful is driven by a deep understanding of the challenges facing today’s care teams. We’re passionate about equipping healthcare workers with world-class tools that deliver real, measurable impact, and we’re proud to serve 60+ leading health systems across the country. If you’re excited to help shape the future of healthcare, we’d love to meet you. 

Join our growing team!

About the role
We're looking for a Senior QA Engineer to own the quality of our product across manual and automated testing. As our first QA hire, you'll be responsible for designing and implementing a QA strategy that supports our rapid development without compromising reliability. You'll collaborate directly with engineering, product, and customer teams to ensure we ship high-quality software, fast.

What you’ll do

• Own and evolve our end-to-end QA strategy (manual + automation)
• Design and execute test plans for new features, regression, and exploratory testing
•  Identify, document, and help triage bugs across web apps, APIs, and backend systems.
•  Partner with engineering to build and maintain automated test suites (e.g., Playwright, Cypress, or similar)
•  Set up and manage test environments and CI test pipelines (e.g., GitHub Actions).
• Introduce QA best practices that scale with our team and product surface

What we’re looking for

• 5-8+ years of experience in QA roles, ideally in high-growth SaaS environments
• Strong skills in manual testing and test plan design.
• Experience writing automated tests (e.g., end-to-end, UI, or API tests
• Familiarity with CI/CD workflows and test infrastructure.
• Clear owner mindset, concise communicator—comfortable working cross-functionally in a fast-paced team.
•  Experience with healthcare, compliance-sensitive systems, or structured documents (PDFs, HL7, FHIR, etc.) a plus.
•  Ideally located in the Bay Area and able to commute into downtown San Francisco, Monday/Wednesday

Plenful perks

• Great benefits include unlimited PTO, health insurance, meal stipend, health & wellness stipend, team offsites, 401K matching, and stock options
• Join an all-star team with direct access to executive leadership
• Opportunities to further develop and refine your partnership acumen by partnering with our seasoned leaders