About Plenful

Plenful is a healthcare automation and AI technology platform that pairs automation alongside human task management to optimize the manual, administrative workflows that bog down healthcare today. We partner with innovative healthcare organizations to provide better operational outcomes, financial outcomes, and experiences for both patients and healthcare staff. 

Our team is a strong blend of healthcare and technology experts with multiple exits under our belts. Our team comes from top companies such as Google, Shields Health Solutions, Goldman Sachs, and numerous enterprise startups. We’re patients too, and we’re passionate about advancing healthcare efficiency through software.

We are backed by exceptional healthcare and technology investors including Bessemer Venture Partners. Our HQ is in San Francisco and we are open to remote work. Learn more about us at Plenful.com

About the role
We are looking for a Revenue Operations Manager to join our growing team and drive operational excellence across our go-to-market (GTM) teams. In this highly cross-functional role, you will collaborate closely with Sales, Marketing, and Customer Success to streamline processes, enable data-driven decisions, and build scalable systems that support our next phase of growth. This is a key role for someone who thrives on building structure, leading high-impact projects, and helping teams work smarter and faster.

What you’ll do

• Serve as a strategic partner to GTM leadership, supporting planning, forecasting, and process optimization.
• Design, implement, and continuously improve end-to-end GTM processes, including lead management, territory assignment, opportunity hygiene, renewals, and more.
• Own Salesforce and other GTM systems administration: manage user access, maintain data integrity, execute bulk data updates, and triage tickets.
• Build and maintain dashboards and reporting to surface trends, measure funnel health, and drive insights across the revenue engine.
• Lead cross-functional projects from discovery through execution, including new product rollouts, org design changes, or tool implementations.
• Develop and maintain documentation and training materials to support scalable process adoption.
• Support and enforce rules of engagement, serving as a neutral facilitator in any disputes around lead or account ownership.

What we’re looking for

• 5+ years of experience in Revenue Operations or Sales Operations, ideally in a high-growth SaaS environment
• Deep knowledge of GTM processes and the full customer lifecycle—from lead to renewal.
• Strong analytical skills with the ability to derive actionable insights from data
• Experience managing and optimizing Salesforce (Salesforce Admin certification is a plus). Familiarity with tools such as Gong, Hubspot, ZoomInfo, LinkedIn Sales Navigator, and Chili Piper
• Proficiency in Excel
• Excellent communication skills—able to synthesize complex concepts for technical and non-technical audiences alike.
• Proven track record of leading cross-functional initiatives and managing competing priorities with a bias for action.
• A self-starter mindset with a willingness to build, iterate, and own outcomes.

Plenful Perks

• Great benefits include unlimited PTO, health insurance, meal stipend, health & wellness stipend, team offsites, 401K matching, and stock options
• Join an all-star team with direct access to executive leadership
• Opportunities to further develop and refine your partnership acumen by partnering with our seasoned leaders