About Pasona N A, Inc.

Our Philosophy

Based on our philosophy at the Pasona Group of solving the problems that society faces, our mission at Pasona N A is to support customers and job seekers in finding success in the U.S. Our goal is to be partners in the success of both companies that are expanding into the U.S. as well as job seekers. We feel a determination and sense of duty and are not afraid of taking on any challenge in order to achieve our goal.

Position: Program Manager

Reports to: Chief Producer for Programs and Business Development

FLSA Status: Exempt

Supervises: Designated Staff

POSITION SUMMARY:

The Program Manager is responsible for overseeing internal and external resources for the development, execution, and evaluation of a comprehensive pipeline of events, programs, and other programming onsite at Japan House Los Angeles (JHLA), offsite, and online as part of JHLA’s outbound communication efforts. This role includes supervising and mentoring program staff, managing complex projects, and fostering partnerships with cultural, academic, business, and other key stakeholders. The Program Manager ensures alignment between all programming and the mission and vision of JAPAN HOUSE, as envisaged by the Ministry of Foreign Affairs of Japan, while achieving JHLA’s key performance indicators (KPIs).

Additionally, this position requires extensive experience in managing diverse teams, driving cross-functional collaboration, and ensuring the financial and operational sustainability of programs.

REPRESENTATIVE RESPONSIBILITIES:

·       Lead and manage the development, execution, and evaluation of a diverse range of programs, ensuring alignment with JHLA's goals and mission.

·       Supervise and mentor program staff, fostering professional growth and clear delegation of responsibilities.

·       Collaborate with internal teams and external partners to ensure efficient project management, resource allocation, and timely program delivery.

·       Cultivate and maintain relationships with cultural, academic, business, and government stakeholders to enhance JHLA’s profile and partnerships.

·       Oversee program budgets and identify opportunities for financial growth, including sponsorships and partnerships.

·       Provide reports on program outcomes, financial performance, and audience engagement.

·       Perform other duties as assigned by the supervisor.

(Other Responsibilities)

·       Contribute to the identification and prioritization of strategic initiatives in collaboration with other JHLA team members and stakeholders, including the Ministry of Foreign Affairs of Japan.

·       Nurture and foster relationships with individuals and organizations that align strategically with JHLA’s goals and mission in areas such as business partnerships, academic exchange, and tourism.

·       Conduct research to develop financially sustainable programs, work with other teams, and participate in the selection of appropriate curators, content holders, and other partners.

·       Develop relationships with, and compile a mailing/contact list of, key individuals and organizations in the art/cultural community, as well as others who can support and partner with JHLA.

·       Perform other duties as assigned by the supervisor.

EXPERIENCE, EDUCATION, CERTIFICATION:

·       Minimum 5-10 years of experience in program development, execution, and project management in art/culture and other related fields, with at least 3 years in a leadership role.

·       Extensive experience supervising teams, managing diverse stakeholders, and leading cross-functional collaboration.

·       Proven expertise in managing large-scale events and programs with multiple stakeholders.

·       Strong organizational skills, including the ability to prioritize work, handle multiple projects simultaneously, and guide teams effectively.

·       Broad knowledge and experience in art/culture and other related fields of both Japan and the U.S.

·       Excellent writing and communication skills, particularly in the areas of art and culture.

·       Bachelor’s degree in a relevant field required; Master’s degree preferred.

·       Proficiency in Microsoft Office, including Word, Excel, Outlook, Project; Adobe Reader; and other standard office applications.

·       English/Japanese bilingual preferred.

The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by employees in this position. Employees are expected to be flexible and responsive to changes in the scope of their duties. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company. All employees are expected to be familiar with and adhere to Pasona/JAPAN HOUSE Los Angeles Handbook Policies and Procedures.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.