Join the fastest-growing entertainment brand in the hospitality space! 

About PopStroke

Welcome to PopStroke, where we've reinvented the classic pastime of mini-golf into an extraordinary experience. Imagine a place where the charm of traditional mini-golf meets innovative technology and custom-designed courses, where playful challenges unfold against the backdrop of beautifully designed landscapes. This is PopStroke – where the pure joy of mini-golf extends beyond family outings and date nights to welcome guests of all skills and ages seeking a unique and memorable entertainment and culinary experience.

PopStroke currently has 20 locations across Florida, Texas, Arizona, Alabama, Nevada and South Carolina, with additional venues under development.

We're looking for awesome folks to join our PopStroke team as we embark on an epic expansion journey. If you're all about fun, hard work, and creating memories, you're in the right place!

Position Summary

The Manager in Training (MIT) role is a hands-on, developmental leadership position designed to prepare high-potential leaders for future management roles at PopStroke. This position bridges the gap between Hourly Supervisor and Operations Manager, providing structured exposure to venue operations, people leadership, financial controls, and guest experience standards.

MITs work closely with the store leadership to learn and execute core management responsibilities while actively leading shifts, supporting hourly team members, and driving operational excellence.

Hourly | $25.00 per hour

Qualifications

• Demonstrated leadership ability with a strong desire to grow into a management role
• Previous supervisory, key-holder, or lead experience preferred (hospitality or entertainment experience a plus)
• Strong communication, interpersonal, and problem-solving skills
• Ability to lead by example in a fast-paced, guest-facing environment
• Basic understanding of business operations, including labor management, inventory, and cash handling
• High level of accountability, organization, and attention to detail
• Flexibility to work varying schedules, including nights, weekends, and holidays
• Willingness to learn, accept feedback, and actively participate in leadership development

Key Responsibilities

Operations & Business Management

• Assist in overseeing daily venue operations for golf, food & beverage, and guest services
• Learn and execute opening and closing procedures, including cash, credit card tips, and deposit management
• Support inventory management, ordering processes, and cost controls
• Assist with scheduling, labor management, and shift coverage planning
• Identify opportunities to improve operational efficiency and guest flow

 Leadership & Team Development

• Lead shifts and provide direction to hourly team members
• Coach, train, and support staff to ensure performance and service standards are met
• Promote a positive, respectful, and team-oriented work environment
• Serve as a role model for PopStroke’s Core Values and service culture
• Participate in performance discussions and ongoing team development

 Guest Experience

• Ensure a high-quality, consistent guest experience across all areas of the venue
• Handle escalated guest concerns and complaints with professionalism and urgency
• Support crowd management, wait times, and overall course flow
• Actively engage with guests to create memorable experiences

 Compliance & Standards

• Monitor and enforce company policies, procedures, and safety standards
• Ensure compliance with cash handling, tip management, and operational controls
• Assist in maintaining cleanliness, organization, and brand standards throughout the venue

 Training & Development

• Participate in structured Manager in Training development plans
• Learn core management functions with the goal of progressing into an Operations  Manager role
• Complete assigned projects, cross-training, and leadership assessments
• Take on increasing responsibility as readiness and performance allow

 Growth Path

This role is designed as a pipeline position into management. Successful Managers in Training may progress into:

• Operations Manager
• Assistant Operating Partner
• Other leadership roles as PopStroke continues to expand

PopStroke participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

PopStroke is an Equal Opportunity Employer.