People & Culture Specialist

About PopStroke

PopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We aren’t here to simply run venues — we’re here to build something special together.

At PopStroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you’re supported, challenged, and trusted, you rise.

We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way.

This mindset; the drive, the heart, the teamwork is what we call The PopStroke Way.


Our Core Values

Make It Fun

If it’s not fun, rethink how we’re doing it.
We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another.

Bring the Energy

Your vibe sets the tone.
Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence.

Roll Up Your Sleeves

See it. Fix it. Jump in.

We are hands on problem solvers that jump in and become part of the solution.   We leave things better than we found them.

Own It

Live your role with an owner’s mindset.
We take pride in our work, hold ourselves accountable, and treat the business like it’s our own.

Get Off the Hamster Wheel

Don’t repeat yesterday — rethink, improve, grow.
We challenge “the way it’s always been done” and are always looking for better ways to serve our guests and each other

Role Purpose

The People & Culture Specialist is the operational backbone of our People function — owning behind-the-scenes People operations while serving as the welcoming front door of the organization.

This role ensures our systems, records, compliance, and daily People experience are executed with excellence.




Core Responsibilities

People Operations

·         Own onboarding, offboarding, I-9 / E-Verify, personnel files, and HRIS accuracy

·         Coordinate benefits administration, life events, leaves, workers’ comp, and unemployment paperwork

·         Serve as intake hub for team member questions and People requests

Compliance & Risk Support

·         Maintain OSHA logs, injury reports, training records, and policy acknowledgements

·         Partner with insurance carriers and vendors on claims documentation and follow-up

Office & Reception Leadership

·         Act as the welcoming front door for guests, candidates, and partners

·         Manage office operations, mail, supplies, and scheduling for People events

  • Design and edit marketing materials, including print collateral, social media posts, menus and other assets as needed via Canva

Culture & Engagement

·         Support recognition programs, celebrations, and internal communications

·         Assist with People initiatives, training days, and culture moments

  • Assist in coordinating logistics for marketing events and partnerships 
  • Assist in coordinating the logistical rollout of marketing initiatives across digital, social, and print media.

Reporting & Administration

·         Track People metrics and prepare audit-ready documentation

  • Assist in tracking departmental expenses for Marketing and the people team and processing invoices to ensure activities stay within budget and are paid in a timely manner.

·         Support People projects, rollouts, and system updates


Ideal Candidate

·         2–5 years in HR Operations,  Culture building, some Marketing experience, People Ops, Office Administration

·         Detail-driven, service-minded, highly organized

·         Bachelors Degree Required

·         Master Degree preferred

·         Thrives in fast-paced, people-first environments

·         Willing to learn new things and stretch your skillset


PopStroke is an Equal Employment Opportunity Employer.

Corporate

Plano, TX

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