Product Insight is a design-driven engineering firm serving companies committed to human-centered development of the technical products that will power a better world. 

For us, assembling, growing, and evolving an exceptional team is paramount. Our whole company is our development team, they are the value we bring to clients. We excel at creating innovative solutions to intricate technical challenges across various industries, delivering life-saving therapies, enhancing workplace safety and productivity, transforming operational models, and shaping the future of transportation.  

We are seeking a proactive, resourceful, and well-organized Office Manager to join our growing team and support the day-to-day operations of our office and front desk. This full-time role is essential to creating a smooth, welcoming, and well-run workplace that supports our dynamic team and a wide range of projects.

This is an exciting opportunity for someone who is eager to learn and grow in a fast-paced environment and is passionate about creating a positive employee experience, keeping things running behind the scenes, and being the go-to person for all things office-related.

Responsibilities:

Front Desk & Reception

• Welcome visitors and notify employees of guest arrivals
• Maintain the visitor log and issue badges as needed
• Receive and distribute mail and deliveries

Office and Facilities Support

• Submit and track building work orders for janitorial, maintenance, temperature control, security, and access card issues; Liaise with office vendors and service providers to ensure timely and cost-effective support
• Manage inventory and ordering of office and kitchen supplies
• Keep shared supply areas neat and organized
• Oversee daily kitchen tasks, including coordinating service calls

Employee Experience & Event Support

• Prepare desks and supplies for new hires; coordinate Day 1 logistics
• Support internal events (e.g. breakfasts, happy hours, Lunch & Learns), including scheduling, catering orders, and room setup/breakdown
• Conduct regular office walkthroughs to ensure readiness and cleanliness of shared spaces

Administrative & Finance Support

• Assist Finance with data entry and light AP/AR tasks (e.g., invoice processing)
• Draft and send internal communications as needed
• Provide general administrative support across departments, including IT and HR

Qualifications:

• 2+ years of office administration experience, preferably in a fast-paced or professional services environment
• Some college coursework required; Associate’s or Bachelor’s degree preferred
• Experience in customer service (restaurant, retail, corporate) a plus
• Proficient in Microsoft Office Suite (especially Outlook, Excel, and Word); comfortable learning new software
• Experience with QuickBooks or similar tools a plus
• Strong verbal and written communication skills, with an emphasis on clarity and professionalism
• Meticulous attention to detail, with strong organizational and multitasking ability
• Customer service mindset and collaborative spirit

At Product Insight, we aim to be a place where a diverse mix of talented individuals want to come, stay, and contribute their best work. We take pride in delivering top-tier products to the market, recognizing that achieving this goal necessitates a team reflecting the diversity of our world. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status.