Product Insight is a design-driven engineering firm serving companies committed to human-centered development of the technical products that will power a better world. 

For us, assembling, growing, and evolving an exceptional team is paramount. Our whole company is our development team, they are the value we bring to clients. We excel at creating innovative solutions to intricate technical challenges across various industries, delivering life-saving therapies, enhancing workplace safety and productivity, transforming operational models, and shaping the future of transportation.  

We are seeking a well-organized, proactive Office Administrator to join our team full-time. Reporting to the Senior Operations Manager, this role is responsible for the smooth day-to-day functioning of our office and front desk operations. The ideal candidate is resourceful, detail-oriented, and enjoys supporting an organization of diverse people and projects.

Responsibilities:

Front Desk & Reception

• Welcome visitors and notify employees of guest arrivals
• Maintain the visitor log and issue badges as needed
• Receive and distribute mail and deliveries

Office and Facilities Support

• Submit and track building work orders for janitorial, maintenance, temperature control, security, and access card issues
• Maintain inventory of office and kitchen supplies; submit and track orders
• Keep supply areas neat and organized
• Oversee general kitchen daily tasks, including coordinating service calls
• Employee Experience & Event Support
• Prepare desks and supplies for new hires; coordinate Day 1 logistics and welcome
• Assist with internal events (e.g. breakfasts, happy hours, Lunch & Learns), including scheduling, catering orders, and room setup/breakdown
• Conduct regular office walkthroughs to ensure readiness and cleanliness of shared spaces

Administrative & Finance Support

• Assist Finance with data entry and light AP/AR tasks (e.g., invoice processing)
• Draft and send internal communications as needed
• Support general administrative tasks across departments, including IT and HR

Qualifications

• 2+ years of office administration experience, preferably in a fast-paced or professional services environment
• Some college coursework required; Associate’s or Bachelor’s degree preferred
• Proficient in Microsoft Office Suite (especially Outlook, Excel, and Word); comfortable learning new software
• Experience with QuickBooks or similar tools a plus
• Strong verbal and written communication skills, with an emphasis on clarity and professionalism
• Meticulous attention to detail, with strong organizational and multitasking ability
• Customer service mindset and collaborative spirit

At Product Insight, we aim to be a place where a diverse mix of talented individuals want to come, stay, and contribute their best work. We take pride in delivering top-tier products to the market, recognizing that achieving this goal necessitates a team reflecting the diversity of our world. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status.