About Programa

Programa is a fast-growing venture-backed startup building the operating system for the design industry. Founded in 2020 out of Melbourne, Australia, our platform is purpose-built for interior designers and architects, replacing spreadsheets, PDFs, platform-switching, and scattered approvals with live tools that support every stage of a project.

Working across two verticals, Programa bridges designers and project stakeholders to centralise the entire conversation around design delivery. Studios use it to manage specifications, schedules, project tasks, and client communication - all in one place. It’s how the design industry moves faster, with more clarity and less chaos.

About the Role

We’re looking for a Head of Product - Invoicing & Payments, to lead the strategy, development, and continuous improvement of our invoicing & payments capabilities. This is a critical area of Programa’s platform, enabling both interior designers and suppliers to manage projects, payments, and cash flow seamlessly. You’ll own the vision for this product area end to end — across designer and supplier experiences — collaborating closely with other Product Managers, Engineering, Design, and Customer Experience to deliver solutions that are reliable, intuitive, and impactful.

Responsibilities

• Define and communicate a clear vision and roadmap for Invoicing & Payments that aligns with the broader product roadmap, company goals and customer needs.
• Lead cross-functional teams to scope, prioritise, and deliver high-quality features on time and within budget.
• Engage with designers and suppliers to uncover pain points, validate ideas, and gather continuous feedback.
• Establish KPIs to track adoption, satisfaction, and revenue impact. Use data to inform decisions and iterate quickly.
• Work closely with Design to ensure solutions are elegant, intuitive, and meet the high expectations of our professional design audience.
• Collaborate with relevant stakeholders to ensure smooth onboarding, support and compliance with relevant regulations.
• Keep stakeholders informed on progress, challenges, and milestones, maintaining alignment across teams and leadership.
• Identify opportunities to leverage AI and automation to improve workflows and reduce friction.

Experience

• 7+ years as a Product Manager at a SaaS company
• 3+ years exposure to Stripe
• Experience owning the product development of invoicing, payments and related financial workflows
• Strong track record of shipping customer-centric products in cross-functional teams
• Comfortable working from discovery and strategy through delivery and iteration
• Confident using data and customer insights to inform product decisions
• Excellent communication and stakeholder management skills

Bonus Experience

• Familiarity with accounting or ERP integrations
• Knowledge of compliance and regulatory considerations in payments
• Background in applying AI to workflow automation