Director, Research:

The Director role is focused on leading research and analytics across client teams that deliver best-in-class work to /prompt. Group’s clients. Our job is to create relevance for our clients. We utilize  superior analytics and marketing strategies across a growing team of communications professionals, digital specialists, creatives, researchers, and media experts to become an extension of our clients’ teams. We work across practices to create and elevate the best strategies for every client. Through analytics, communications, creativity and digital media, our collaborative and talented team unites to create award-winning work and opportunities at every turn.  

As a Director you will play a critical role as a strategic advisor to clients and help to foster a high-performing, integrated agency team. You’ll work collaboratively across the agency to build strong, mutually trusting relationships with our clients by ensuring clear communication and delivering the highest quality work.  

Job Responsibilities:  

•         Designing and executing quantitative surveys and qualitative research (IDIs, focus groups) with HCPs, patients, and caregivers to answer strategic brand and marketing questions

•         Using social listening and online community analysis to identify hypotheses, refine discussion guides, and contextualize what you hear in primary research

•         Working with claims and real-world data to frame market sizing, patient journey, and competitive dynamics before and after primary fieldwork

•         Pulling from syndicated panel data and digital behavioral data to understand HCP and consumer engagement patterns and validate or challenge primary findings

•         Building screeners, questionnaires, and discussion guides; managing audience bids, fielding, vendor coordination, and QA

•         Synthesizing findings across data sources into clear, actionable insights and strategic recommendations

•         Managing project timelines, budgets, and client communication

•         Presenting findings to clients and internal teams

•         Contributing to proposals and new business development

Qualifications:   

•         Have 3-6 years of relevant experience in pharmaceutical marketing and/or communications

•         Have prior experience designing and executing primary research, ideally at a market research firm or healthcare consulting firm

•         Have a background in or understanding of the pharmaceutical, biotech, or healthcare industries

•         Have hands on experience with quantitative survey design, fielding, and analysis

•         Have experience conducting qualitative research with healthcare audiences

•         Be comfortable working with multiple data sources and synthesizing across them, even if you have not used every source listed above

•         Enjoy working with others and be comfortable with client interaction

•         Have strong skills in Excel and PowerPoint

•         Be detail oriented with strong organizational capabilities and outstanding communication skills

•         Ability to balance rigor with speed and create repeatable frameworks that work across accounts.

•         Be a quick learner who can pick up new data sources and tools as needed

•         Be a self-starter who is committed to excellence and willing to take the extra “click” to better understand the data

About you:  

Project Manager and Accountable: You understand the importance and value of your role as the driver of your work – for your growth, your company, and your team. You are organized and proactive in follow-up to ensure that all engines run smoothly. You know the value of being a team member that everyone can count on!   

Love of Storytelling: You understand that every client, every leader, and every audience have nuanced ways of telling and listening to messages and you are here to help! You understand what you need to ascertain to build the right messages, story flow and how to differentiate that story regardless of the medium or channel.  

Teacher & Mentor: You enjoy mentoring junior staff and developing their skills alongside yours. You’re able to take complex ideas, synthesize and reframe them for team members. You can be an advocate for team members while being fair. You’re comfortable delivering both positive and critical feedback honestly and with support.  

Our Commitment to you:  

• Provide a safe and respectful workplace, that is diverse and inclusive in nature  

• Always be available to listen to your needs, concerns, and feedback  

• Help you articulate and achieve your goals  

• Purposefully drive business that meets your passions  

• Share best practices, industry news and innovations   

• Give you the time you need to have wellness and mindfulness   

• /prompt. Group is an Equal Opportunity Employer