The ProShop Mission Statement: We deliver powerful manufacturing software by deeply understanding our client's challenges in order to meaningfully improve their businesses, and in turn, their communities.

ProShop is a revolutionary ERP/MES/QMS software designed as a Digital Manufacturing Ecosystem (DME) for the metalworking and aerospace industries, including machine and fab shops. We combine extensive industry knowledge with innovative technology to enhance manufacturing processes for our clients. We’re seeking talented problem solvers and communicators who thrive on challenges to join our high-performing growing team. Our flexible, remote work environment supports work-life balance, fosters engagement, and emphasizes collaboration. We are committed to not only achieving financial success but also deeply partnering with clients to elevate their businesses. For more details, visit www.proshoperp.com

Location The candidate needs to be in the United States and be able to legally travel between the US and Canada.

Job Description

Are you a detail-oriented professional with a passion for QMS? ProShop ERP is looking for a skilled and experienced Quality Management Systems (QMS) Implementation Specialist to join our team. In this role, you will develop and implement strategies that optimize our clients’ operations by ensuring the development, maintenance, and continuous improvement of quality management programs, systems, processes, and procedures. As a QMS Specialist, you will be instrumental in aligning our clients' quality management systems with industry standards, ensuring that they meet regulatory requirements, and empowering them to achieve sustained success.

Responsibilities

• Collaborate with clients to define clear project scopes and perform assessments to identify quality management system requirements
• Provide expert guidance on interpreting and implementing policies, regulations, and internal standards to ensure compliance
• Lead the preparation for Internal and External audits 
• Conduct Gap Analysis on our client's current processes, identify improvement opportunities, and drive continuous improvement initiatives
• Participate in the implementation of ongoing continuous improvement projects and op

Requirements

• Must be located in the USA and authorized to work in the USA
• Must be able to travel within the US and Canada as 30-40% of this position requires travel to client locations (around once a month)
• Extensive experience in Document and Record Management with a strong understanding of ISO standards, particularly for document and record control
• Proven background in Quality Management and a strong pulse on industry trends and best practices
• Certification as an Internal Lead Auditor (e.g. ISO 9001, ISO 13485, and AS9100,)
• Minimum 3-5 years, hands-on experience with ISO 9001, ISO 13485, and AS9100
• Excellent problem-solving, communication, and interpersonal skills to effectively guide clients through regulatory requirements and quality improvements
• Experience with QMS software and tools for document management and compliance.
• Strong project management skills and the ability to manage multiple priorities simultaneously.
• Ability to influence stakeholders at all levels of the organization to champion quality initiatives.
• Experience with Organizational Change Management.

Why You’ll Love Working at ProShop:

• Comprehensive Health Benefits: Enjoy coverage with extended health benefits, including health, vision, and dental care. Your well-being is our top priority!
• Generous Retirement Savings: We match your RRSP or 401(k) contribution up to a maximum, helping you build a secure financial future.
• Paid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life.
• Competitive Compensation: Receive a salary and benefits package that reflects your experience and skills, recognizing and rewarding your value to our team.
• Dynamic & Supportive Team: Join a high-achieving, collaborative team that values invocation, supports growth, and celebrates success together.
• Remote Work: Enjoy the flexibility of remote work opportunities, while staying connected with our team. You are welcome to our Bellingham, WA office as much as you’d like.
• Winter Break: We are closed from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance.

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, or disability status.