[About StudioXID] 

ProtoPie is the easiest interactive prototyping tool for all digital products. Designers can turn their UI/UX design ideas into highly interactive prototypes for mobile, desktop, web, and beyond, exploring, validating, and testing design solutions with production-like prototypes—without coding.

ProtoPie is widely used by leading companies worldwide, including Google, Microsoft, Meta, Nintendo, BMW, Samsung, Tencent, Reddit, Bytedance, and Disney. It was ranked the No.1 Advanced Prototyping Tool in the UX Tools 2022 Design Tools Survey.

[About the role]

The Creative Technologist Internship Program is a structured three-month opportunity designed to provide hands-on experience in customer education, engagement, and success within a leading UX prototyping company. As part of the program, interns will have the unique opportunity to learn ProtoPie at a professional level, equipping them with in-demand prototyping skills used by top design teams worldwide.

A key component of the internship is a capstone project, allowing interns to apply their knowledge and showcase their impact. Successful completion of the program may also open doors to further career opportunities, including potential collaboration with top industry companies that use ProtoPie.

This internship is open to applicants based in Seoul, South Korea, and Vancouver, Canada.

[Responsibilities]

Customer Education & Engagement

• Assist in developing customer onboarding materials and learning resources.
• Help create and update documentation, tutorials, and FAQs for ProtoPie users.
• Support the design and execution of customer training sessions, including webinars and workshops.

Customer Support & Success

• Work closely with the CX team to respond to customer inquiries and provide troubleshooting assistance.
• Collect and organize customer feedback to improve ProtoPie’s learning experience.
• Analyze customer support interactions to identify trends and areas for improvement.

Capstone Project

• Work on a customer experience initiative, such as improving the onboarding process, developing interactive learning content, or optimizing user engagement strategies.
• Present project findings and recommendations at the end of the internship.
• Gain valuable experience that may lead to future career opportunities with ProtoPie or its industry-leading customers.

[Qualifications]

Must

• Strong verbal and written communication skills in English.
• Interest in UX/UI design, digital tools, and customer education.
• Highly organized, detail-oriented, and proactive in problem-solving.
• Self-motivated with strong time and resource management skills.

Plus

• Experience with design tools such as Figma, ProtoPie, Framer, Origami, or Adobe Creative Suite.
• Programming knowledge (e.g., JavaScript, Node.js, or Arduino) is a plus.
• Previous experience in a customer-facing role, such as customer support or education.

[Program Details & Working Arrangements]

• Duration: 3 months, with a final capstone project.
• Location: Seoul, South Korea, or Vancouver, Canada on site.
• Working Hours: 10 - 7pm local time.
• Professional Development: Interns will receive training to become proficient in ProtoPie at a professional level.
• Potential Career Opportunities: High-performing interns may have the opportunity to gain further experience with ProtoPie or its industry-leading customers.

This is a unique opportunity for individuals passionate about UX design, digital tools, and customer experience to gain real-world experience, professional-level prototyping skills, and career-building opportunities. If you're excited about empowering designers and enhancing the user journey, we encourage you to apply!

[Hiring Process]

• Submit resume or CV > 1st Interview > 2nd Interview > 3rd Interview > decision and negotiation.
• Please exclude any information from your resume that is not directly related to the job position, such as physical conditions, marital status, family relationships, and place of origin.
• We will let you know the application result within 2 weeks of your application.
• All interviews will be conducted via video call.
• Interview process may be slightly changed depending on the position.
• Employment will be terminated if you are found to have falsified information on your resume and portfolio.

StudioXID is dedicated to cultivating a diverse and inclusive workplace. We highly value diversity in our workforce and do not discriminate in our hiring or promotion practices based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, pregnancy (including breastfeeding), parental status, or any other characteristic protected by law.
As a global company, English proficiency is required for all roles to ensure smooth communication and collaboration across our international teams, unless otherwise stated in the job postings.