Quality Technician

The Quality Technician supports AGS Company Automotive Solutions by performing incoming and in-process inspection across the Hoyt plant and Distribution Center, helping ensure that materials, components, and finished products meet AGS and customer requirements. This role is hands-on, floor-based, and detail-oriented, serving as a daily partner to Production, Shipping and Receiving, and Product Development.

This role reports to the Quality & Manufacturing Engineer and is designed with a clear growth path. The right person will spend time learning AGS products, processes, and quality systems while gradually taking on broader work in engineering support, time studies, root cause analysis, and continuous improvement projects. We are hiring for mindset first: someone who shows up, takes ownership, asks good questions, and wants to grow beyond the inspection box.

Key Responsibilities

Incoming Inspection

• Inspect raw materials, purchased components, and supplier shipments against AGS specifications, drawings, and documented inspection requirements.
• Verify quantities, labeling, certifications, and dimensional attributes using calipers, micrometers, gauges, and other standard measurement tools.
• Clearly document inspection results, flag non-conforming materials, and route them to the appropriate hold location for disposition.
• Communicate findings and recurring supplier concerns to the Quality & Manufacturing Engineer for follow-up with Purchasing and Supply Chain.

In-Process Inspection

• Perform scheduled and random in-process checks on production lines across the Hoyt facility to confirm product meets AGS and customer requirements.
• Partner with operators, Production Area Leads, and Supervisors to catch issues early, contain non-conforming product, and keep lines running within spec.
• Verify first-piece inspections, in-process samples, and finished goods checks per standard work and inspection plans.
• Support rework and sort activities when needed, documenting what was inspected, found, and resolved.

Documentation & Data

• Record inspection results clearly and accurately in the appropriate logs, inspection sheets, and MAGI (AGS’s ERP system).
• Keep gauges and measurement tools organized, in good condition, and submitted for calibration on schedule.
• Help maintain current inspection instructions, work aids, and quality documentation at the point of use.
• Pull together inspection data and trends when asked, in support of problem-solving and improvement work.

Continuous Improvement & Growth

• Learn AGS products, processes, and quality systems with the intent of taking on broader responsibility over time.
• Participate in root cause investigations, 5-Why conversations, and corrective action follow-up alongside the Quality & Manufacturing Engineer.
• Support time studies, process observations, and standardized work updates as skills develop.
• Contribute ideas to Lean, 6S, scrap reduction, and other continuous improvement activities on the floor.
• Build toward a career path that includes engineering support, process improvement, and quality systems ownership.

Culture & Collaboration

• Share what you learn and support the development of others on the floor.
• Promote a culture of open communication, continuous learning, and shared responsibility for quality.
• Participate in team building, training, and company-wide initiatives that strengthen engagement and performance.
• Model AGS values in day-to-day interactions and decision-making.
• Contribute to a workplace where people feel valued, supported, and empowered to succeed.

What Success Looks Like

• Incoming and in-process inspections are completed on time, documented clearly, and trusted by Production and Supply Chain.
• Non-conforming materials and parts are caught early, contained properly, and routed for disposition without disrupting the line.
• Gauges, measurement tools, and inspection records stay organized, current, and audit-ready.
• You are visibly present on the floor, approachable, and known as someone who takes ownership instead of handing problems off.
• Over time, you take on broader work in time studies, root cause analysis, and continuous improvement projects alongside the Quality & Manufacturing Engineer.
• Your growth as a technician, and eventually as a developing engineer, strengthens AGS’s overall quality and manufacturing capability.

Qualifications and Education Requirements

• High school diploma or equivalent required; associate degree or technical coursework in quality, manufacturing, engineering technology, or a related field preferred.
• Prior experience in quality inspection, manufacturing, assembly, or a related hands-on role preferred, but attitude, work ethic, and willingness to learn matter more than years on paper.
• Self-starter mindset: shows up, takes ownership, follows through, and does not wait to be told what to do next.
• Clear interest in growing beyond the inspection box, into areas such as engineering support, time studies, root cause analysis, and continuous improvement.
• Comfortable using, or willing to learn, standard measurement tools such as calipers, micrometers, pin gauges, and torque tools.
• Able to read, or willing to learn to read, basic engineering drawings, specifications, and inspection instructions.
• Basic computer skills, including comfort with Microsoft Office and a willingness to learn MAGI (AGS’s ERP system).
• Strong attention to detail, dependable attendance, and the ability to work well across shifts, departments, and both AGS sites.
• Prior exposure to ISO 9001, Lean, 6S, or other manufacturing/quality systems a plus; AGS will provide training and support for the right person.

Physical Requirements

• Ability to move throughout office and production environments, including regular standing, walking, bending, and reaching across the shift.
• Ability to lift up to 50 lbs as needed.
• Visual and mental attention required for inspection work, documentation, and gauge use.
• Comfortable working in a manufacturing environment with varying temperatures and noise levels.

Perks & Benefits

At AGS Company Automotive Solutions, we believe great work starts with taking care of our people professionally, personally, and physically. Our benefits are designed to support your health, growth, and overall well-being while fostering a culture where people genuinely enjoy coming to work.

Health & Wellness

• Medical, dental, and vision insurance
• Short-Term Disability (STD) and Long-Term Disability (LTD) coverage
• Life insurance and Voluntary Life Insurance
• AFLAC supplemental insurance options
• Fitness membership benefit to support an active, healthy lifestyle
• Employee Assistance Program (EAP) offering confidential support and resources

Time Away & Family

• Paid Time Off and paid holidays
• Paid Parental Leave

Financial

• 401(k) with company match
• Flexible Spending Account (FSA) for eligible health and dependent care expenses
• Employee referral program — $250 bonus for both the referring employee and the new hire at 90 days of employment, plus an additional $250 each at 180 days (up to $500 total per referral)

Growth & Development

• Ongoing educational and professional development opportunities
• Proud partner of Cornerstone University’s Soar Program, providing access to learning, leadership development, and career growth pathways

Culture First

• A people-centered, values-driven culture rooted in respect, collaboration, and trust
• Supportive leadership that believes in growth, feedback, and doing the right thing
• A workplace where your voice matters and your contributions are recognized

 Schedule

• Monday - Friday, 7am - 3:30pm

Salary & Bonus

• Base Salary Range: $21.50 – $28/hr ($44,720 - $58,240)
  (Range is based on experience, skills, and role alignment within the organization.)
• Bonus Eligibility:
  Eligible for a performance-based bonus of up to 4 -10% of base annual salary, based on individual, team, and company performance.

Why AGS?

At AGS Company Automotive Solutions, you are not just stepping into a role, you are joining a team that values people, teamwork, and doing things the right way. With more than 95 years in the automotive industry, AGS combines the stability of a long-standing company with a continued focus on innovation, operational excellence, and continuous improvement.

Culture matters here. We lead with respect, communicate openly, and support one another across teams. As a Quality Technician, you will spend your days working side by side with the people who build our products, learning how AGS runs and helping us catch issues early.

This role is built for growth. You will start with incoming and in-process inspection, and over time take on broader responsibility in time studies, continuous improvement, and engineering support alongside the Quality & Manufacturing Engineer. If you want to build a career in manufacturing and quality, this is a role designed to grow with you.

At AGS, we live our values - Give, Respect, Act, Innovate, and Lead - every day. If you’re looking for a place where teamwork, accountability, and continuous improvement come together, AGS is a great place to grow your career.

Salary progression is guided by demonstrated capability, impact, and readiness for expanded responsibility. This approach supports fairness, internal equity, transparency, and sustainable growth for both our people and the business.

AGS Company Automotive Solutions is a trusted leader in the automotive aftermarket, proudly serving customers for more than 95 years. With a reputation for quality, reliability, and innovation, AGS provides a wide range of products including brake, fuel, transmission, and specialty lines that keep vehicles on the road and performing at their best.

Headquartered in Muskegon, Michigan, AGS is committed to operational excellence and continuous improvement across manufacturing, distribution, and customer service. Our people are the foundation of our success, and we foster a culture guided by our core values: Give, Respect, Act, Innovate, and Lead. These values shape how we work, collaborate, and grow together as a team.

Give: “We commit to generosity in every action, sharing our time, knowledge, and resources to foster a collaborative and supportive environment.”

Respect: “We uphold a culture of respect, where every voice is valued and diversity is celebrated, ensuring a welcoming and inclusive workplace.”

Act: “We take decisive action, guided by integrity and responsibility, to address challenges proactively and achieve our goals effectively.”

Innovate: “We embrace creativity and innovation, constantly seeking novel solutions and approaches to drive progress and stay ahead of the curve.”

Lead: “We lead by example, inspiring others through our dedication and passion, and strive to empower each team member to reach their full potential.”

By combining strong Midwestern roots with forward-thinking innovation, AGS continues to expand its reach across global markets, driving progress and delivering solutions that customers can trust.