Full-Time Room Houseperson- Ulysses

About ASH People LLC

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

Hotel Ulysses is a place where wanderers from anywhere can come for one-of-a-kind experiences – whether they are popping out of their Baltimore studio for a drink or need a place to stay during their east coast tour. To venture into Baltimore’s rich history and vibrant community by way of the landmark Latrobe building feels only natural — an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site houses 116 guest rooms alongside Blooms, an eccentric cocktail lounge, and Ash-Bar, a salon style café. Far from a support for tourists, Ulysses stands firm as a contributor and tableau vivant of Baltimore’s artistic tradition–and its contemporary evolution.

What you'll do

• Maintain the cleanliness and overall appearance of hotel public areas, including lobbies, hallways, elevators, stairwells, restrooms, and back-of-house spaces in accordance with ASH Hotels brand standards.
• Support Room Attendants by delivering clean linens, towels, guest amenities, and housekeeping supplies as needed.
• Collect, transport, and properly dispose of soiled linens, trash, and other materials from guest floors and designated areas.
• Assist with stripping guest rooms, removing used linens and trash, and preparing rooms for cleaning as directed by Housekeeping leadership.
• Maintain housekeeping closets, storage rooms, linen areas, and service corridors, ensuring they remain clean, organized, and properly stocked.
• Assist with deep-cleaning projects, including carpets, upholstery, windows, floors, and other designated areas.
• Respond promptly and courteously to guest requests, including delivering additional towels, linens, and amenities.
• Assist with moving furniture, equipment, and supplies as needed to support daily hotel operations.
• Report maintenance concerns, damaged furnishings, safety hazards, and unusual conditions to Housekeeping or Engineering leadership.
• Properly handle, store, and use cleaning chemicals, supplies, and equipment in accordance with safety guidelines.
• Respect guest privacy, confidentiality, and security at all times.
• Collaborate with Housekeeping, Engineering, and other departments to ensure the hotel remains clean, safe, and welcoming.
• Follow all hotel safety, sanitation, and security procedures.
• Perform additional housekeeping-related duties as assigned.

Qualifications

Preferred Skills

• Previous housekeeping, hotel operations, or related hospitality experience preferred.
• Strong attention to detail and pride in maintaining clean, organized, and beautifully presented spaces.
• Ability to work independently with minimal supervision while supporting a team-oriented environment.
• Excellent communication and listening skills with a positive, courteous, and professional approach.
• Ability to prioritize tasks, manage time effectively, and respond promptly to operational and guest needs.
• Dependable, hardworking, and willing to assist wherever needed to support the success of the Housekeeping department.
• Ability to remain calm, flexible, and productive in a fast-paced hospitality environment.
• Strong commitment to following safety, security, sanitation, and guest privacy procedures.
• Ability to communicate effectively with guests, coworkers, and hotel leadership.
• Willingness to work a flexible schedule, including weekdays, weekends, and holidays.
• Enjoys working in an environment where service, creativity, optimism, and attention to detail contribute to exceptional guest experiences.

Physical Requirements

• Ability to stand, walk, bend, kneel, reach, push, and pull for extended periods throughout assigned shifts.
• Ability to lift and carry up to 20 pounds regularly and up to 50 pounds occasionally.
• Ability to push and maneuver housekeeping carts, linen bins, and cleaning equipment.
• Manual dexterity to operate cleaning equipment and handle housekeeping supplies.
• Ability to perform repetitive movements associated with cleaning, stocking, and maintaining hotel spaces.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Expected hours: 25 – 40 per week

Compensations

• The pay range for this role is: $16 USD per hour plus tips (Hotel Ulysses)
• Annually: 5 vacation days, 5 paid sick days, 11 paid holidays
• 401k with 4% company match, dollar for dollar
• 40% Gym Membership Discount
• Food & beverage discount and discounted hotel rooms at all ASH properties
• Opportunity for growth within Hotel Ulysses and parent company ASH NYC. 

ASH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.