AI Engineer

About Birdeye

Birdeye builds AI coworkers for multi-location brands. Jay for marketing, Myna for operations, and Robin for customer experience orchestrate AI agents to win AI visibility, book appointments, and drive consistent CX at every location. They run on BirdAI, the Agent OS built on 13 years of multi-location data infrastructure and 3,000+ integrations. BirdAI consolidates every signal, reasons with industry, brand and location context, and acts autonomously or with a human in the loop.
Birdeye is trusted by the world's largest multi-location brands across healthcare, dental, restaurants, financial services, auto, retail, and property management. G2 ranks Birdeye #1 in Enterprise Multi-Location Marketing Platforms and named it to the 2026 Best Agentic AI Products list. Learn more at birdeye.com.

Job Description

We are seeking a highly motivated and skilled Backend Engineer with 2–3 years of professional experience in Python backend development to join our dynamic engineering team. The ideal candidate should have a strong background in Python, experience with modern backend frameworks such as FastAPI, Django, or Flask, and hands-on experience with SQL, Kafka, and API integrations. The role requires excellent problem-solving skills, ownership, and a willingness to work on a night shift schedule.

Key Responsibilities

• Design, develop, and maintain robust and scalable backend applications using Python (FastAPI/Django/Flask).
• Provide technical support for production backend systems and troubleshoot application issues.
• Diagnose and resolve software bugs, configuration issues, and production incidents.
• Collaborate with the Customer Support team to investigate and resolve customer-reported issues.
• Design, develop, integrate, and maintain RESTful APIs for frontend applications and third-party services.
• Work with SQL and NoSQL databases to build efficient and reliable data models.
• Develop and maintain event-driven services using Kafka or similar messaging platforms.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Troubleshoot, debug, and optimize existing applications for performance, scalability, and reliability.
• Write clean, maintainable, and well-tested code following engineering best practices.
• Stay updated with the latest backend technologies and continuously improve development practices.

Qualifications

• 2–3 years of professional experience in Python backend development.
• Strong hands-on experience with FastAPI, Django, or Flask.
• Good understanding of Python programming, object-oriented programming, and software design principles.
• Proficiency in SQL and experience with NoSQL databases.
• Experience with Kafka or similar messaging/event-streaming systems.
• Solid understanding of RESTful API design and development.
• Experience with Git and collaborative software development workflows.
• Strong debugging, analytical, and problem-solving skills.
• Excellent communication and teamwork abilities.

Preferred Skills

• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Familiarity with Docker and Kubernetes.
• Knowledge of microservices architecture.
• Exposure to CI/CD pipelines and DevOps practices.
• Experience with asynchronous programming using asyncio.
• Knowledge of caching technologies such as Redis.
• Experience with Linux-based environments.
• Comfortable using modern AI-powered coding assistants such as Claude Code, GitHub Copilot, Cursor, ChatGPT, or similar tools to improve engineering productivity.
• Ability to leverage AI-assisted development workflows for faster implementation, debugging, testing, and code refactoring while maintaining high code quality and engineering standards.
• Experience working in a fast-paced development environment with a focus on rapid, high-quality feature delivery using modern developer tooling.