About The Role

We are seeking a full-time Medical Assistant to join our fast-paced urgent care clinic in Santa Clara. In this hourly role, you will work closely with providers and clinical staff to support high-quality, efficient patient care. You will perform a variety of clinical and administrative tasks, including direct patient care procedures and basic office support, while helping maintain a smooth patient flow in a busy urgent care environment. This position requires reliability, strong clinical skills, excellent communication, and the ability to thrive in a fast-moving setting with diverse patient needs.

What You'll Do

• Support providers in a fast-paced urgent care setting, ensuring efficient patient flow and timely care
• Greet and room patients, verify patient identity, and prepare exam rooms for visits
• Obtain and document accurate vital signs, medical histories, and chief complaints in the electronic medical record
• Perform clinical procedures such as EKGs, venipuncture, injections, and ear lavage in accordance with clinic protocols
• Prepare and label laboratory specimens and assist with basic point-of-care testing as directed
• Assist providers with examinations, minor procedures, and treatments, ensuring patient comfort and safety
• Maintain clean, stocked, and orderly exam rooms, equipment, and supply areas
• Follow standard infection control, safety, and quality protocols at all times
• Provide clear patient instructions as directed by providers and respond to patient questions within scope of practice
• Support front office and administrative tasks as needed, including scheduling, documentation, and coordination of care
• Collaborate with nurses, physicians, and other team members to deliver coordinated, patient-centered urgent care
• Work scheduled shifts Monday through Friday and some weekends, with flexibility to meet clinic needs

Qualifications

• Minimum of 1 year of experience as a Medical Assistant in an outpatient, urgent care, or similar clinical setting
• Completion of an accredited Medical Assistant program or equivalent training
• Current MA certification/registration as required by state or employer policy
• Proficiency in performing EKGs, venipuncture, vital signs, ear lavage, and injections
• Ability to work Monday through Friday and some weekends in a full-time, hourly role
• Comfort working in a fast-paced urgent care environment with varying patient acuity levels
• Basic computer skills and experience with electronic medical records
• Strong communication and interpersonal skills, with the ability to interact professionally with patients and staff
• Demonstrated attention to detail, organization, and reliability
• Current BLS/CPR certification or ability to obtain prior to start date

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.