About The Role

The Post Close Commercial - TL role is a full-time, salaried leadership position within the Operations department, responsible for overseeing the post-closing lifecycle of commercial transactions. This role ensures all commercial loan or transaction files are accurately finalized, documented, and compliant with internal policies and regulatory standards. As a team lead, you will guide a group of post-close specialists, coordinate cross-functionally with underwriting, closing, legal, and finance teams, and drive continuous improvement in post-close processes. You will be expected to balance hands-on file review with leadership responsibilities, ensuring operational excellence, risk mitigation, and timely, high-quality delivery of post-close activities.

What You'll Do

• Lead and manage the day-to-day operations of the Post Close Commercial team, including workload allocation, prioritization, and performance oversight.
• Oversee the post-closing process for commercial transactions, ensuring all documentation is complete, accurate, and compliant with company policies and applicable regulations.
• Review closed commercial files to verify the proper execution of documents, alignment with approved terms, and adherence to credit and risk standards.
• Coordinate with closing, underwriting, legal, and servicing teams to resolve discrepancies, obtain missing information, and ensure smooth handoff after closing.
• Monitor key performance indicators (KPIs) such as turnaround times, error rates, and rework levels, and implement corrective actions where necessary.
• Develop, document, and enhance post-close procedures, checklists, and controls to strengthen quality, efficiency, and compliance.
• Train, mentor, and coach team members on post-closing standards, systems, and best practices to support their development and effectiveness.
• Serve as an escalation point for complex or high-risk post-close issues, making recommendations and decisions within established authority limits.
• Ensure accurate data entry and record maintenance in core systems, imaging platforms, and document repositories.
• Collaborate with risk, audit, and compliance functions to support audits, respond to findings, and implement remediation plans.
• Identify process gaps and partner with technology and process improvement teams to drive automation and streamline workflows.
• Prepare regular status reports and updates for Operations leadership on volume, quality, staffing, and operational risks within the post-close function.
• Promote a culture of accountability, customer focus, and continuous improvement within the Post Close Commercial team.

Qualifications

• Previous experience in commercial lending, commercial real estate, or related financial operations, with a focus on closing or post-closing activities.
• Demonstrated experience leading or supervising a team in an operations, loan servicing, or similar environment.
• Strong understanding of commercial loan documentation, closing packages, and related regulatory and compliance requirements.
• Proven ability to review complex transaction files with a high level of accuracy and attention to detail.
• Solid organizational and time-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced setting.
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and influence without direct authority.
• Proficiency with loan servicing or banking systems, document imaging platforms, and standard office software (e.g., Excel, Word, Outlook).
• Analytical and problem-solving skills, including the ability to identify root causes and recommend process improvements.
• Comfort with using metrics and data to monitor performance and inform operational decisions.
• Ability to work on-site, hybrid, or remote as required by the organization’s policies and business needs.
• Bachelor’s degree in business, finance, or a related field, or equivalent combination of education and relevant work experience.
• Fluency in English, with strong written and verbal communication skills appropriate for internal and external stakeholders.

About Consolidated Analytics, Inc.

Consolidated Analytics | End-to-End Mortgage Solutions. Real Expertise. Real Results.

Consolidated Analytics is a data-driven mortgage solutions partner supporting the full life of the loan, from origination through servicing and capital markets. We combine asset-level intelligence with enterprise-scale solutions to power smarter decisions and measurable business outcomes. Our integrated capabilities span due diligence, residential and commercial valuation, collateral and risk analytics, process and technology optimization, and regulatory compliance, helping clients operate with clarity, agility, and confidence in a rapidly evolving market.

What sets us apart?
We bring together deep mortgage industry expertise, integrated technology, and a multidisciplinary workforce to help clients optimize quality, drive operational performance, and enhance decision-making at scale. Across the loan lifecycle, whether managing volume, acquiring assets in bulk, scaling originations, launching or expanding servicing, or navigating market and regulatory change, our teams deliver with clarity, compliance, and speed.

Core Services
• Mortgage Due Diligence
• Property Valuation + Analytics
• Mortgage Fulfillment (Origination and Servicing)
• Default Services (Claims, REO, Rental Management)
• Risk + Compliance Advisory
• Business Process Solutions (BPS)

Our Evolution
Over the past decade, we’ve strategically acquired and integrated best-in-class firms, including OpEXNOW, Equitable Mortgage Solutions, Carrington Property Services, and RealInfo into a unified platform designed to meet the demands of today’s dynamic market.

We’re not just a vendor, we’re a partner built for transformation.