At Altaire Clinic, we are proud to be a leading cosmetic and medical dermatology practice serving the Fargo community and beyond. Founded by renowned skin and laser care specialist Rick Schue, our clinic is dedicated to delivering exceptional patient outcomes through advanced technology, industry-leading products, and the highest level of clinical expertise.

By combining the art and science of cosmetic and medical dermatology, we help patients look and feel their best while enhancing their natural beauty. As patient needs evolved, Altaire expanded its services in 2020 to include comprehensive medical dermatology care, providing convenient access to treatment for a wide range of skin concerns through partnerships with insurance providers.

Our team is passionate about delivering outstanding patient experiences in a welcoming, professional environment. We are committed to excellence, innovation, and personalized care, making Altaire a trusted destination for both cosmetic and medical dermatology services.

If you're looking to join a collaborative team that is dedicated to helping patients achieve healthy, confident skin, we'd love to hear from you!

About the role:

We are seeking a highly organized, proactive, and people-focused professional to oversee daily office operations while supporting business growth and community engagement. This role is central to ensuring a smooth, efficient, and welcoming environment for both patients and team members.

The ideal candidate will manage administrative functions, enforce office systems and procedures, and hold team members accountable to established workflows and performance expectations. You will play a key role in optimizing internal processes, supporting leadership initiatives, and maintaining a high standard of organization across all aspects of the office.

Beyond operations, this role also contributes to business development and marketing efforts. You will help plan and execute in-office events, support promotional campaigns, and build meaningful relationships with local businesses and the broader community. By identifying partnership opportunities and supporting patient growth initiatives, you will directly contribute to increased brand awareness, patient acquisition, and retention.

This position is perfect for someone who thrives in a dynamic environment, enjoys both operational structure and creative collaboration, and is passionate about delivering an exceptional experience for both clients and colleagues.

Responsibilities: 

• Maintain and enforce office policies and procedures for both staff and patients

• Hold team members accountable to internal systems, expectations, and workflows

• Manage administrative tasks such as product inventory, communication, reporting, new staff onboarding, and office organization

• Support leadership in improving systems, processes, and overall office performance

• Maintain a positive, professional, and welcoming environment for both patients and team members

• Plan, organize, and execute in-office events, promotions, and launches

• Build and maintain relationships with other local businesses to create B2B partnerships

• Identify opportunities for cross-promotions and collaborative marketing initiatives

• Represent the business at community events and networking opportunities

• Support marketing campaigns and initiatives that drive new patient growth

• Foster relationships within the local community to strengthen brand awareness

• Identify opportunities for sponsorships, collaborations, and community involvement

• Support the team in achieving sales goals through organization and accountability

• Help implement systems that improve patient conversion and retention

• Assist with promotion rollouts and tracking marketing campaign performance

Qualifications:

• Decisive with an operational, implementation, and detail-oriented perspective.
• Superior interpersonal and communications skills.
• Communicate effectively and professionally in both oral and written form.
• Operational experience with an emphasis on cost control and effectiveness
• Computer savvy with experience in patient scheduling, Microsoft Office, (CRM and electronic health record desired).
• Strong problem-solving skills. Thinking strategically as well as tactically while being able to get creative and think outside of the box.
• Experience working with marketing to achieve revenue growth and to take advantage of new opportunities to grow the practice.
• Understanding of regulations and standards pertaining to quality assurance and patient care.
• Excellent leadership, coaching, people management, and team development skills; “leads by example”.
• Ability to manage multiple projects to promote the practice.
• Work cohesively with CPP leadership and clinic owner to achieve initiatives related to overall clinic success.

Work Schedule: 

This role is full-time and on-site working between 36-40 hours/week . We believe in maintaining a healthy work-life balance while ensuring business needs are met. 

Benefits: 

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience. 

• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being. 

• 401(k) Matching – Plan for the future with our generous 401(k) matching program. 

• Aesthetic Industry Perks – Enjoy free and discounted services and products. 

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.