EML Job Board

Financial Crime Operations Analyst (CDD)

EML Payments

EML Payments is a global leader in the fintech space. Headquarters is in Brisbane Australia, offices are located around the world including USA and Europe. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities.

About the role


This role is an exciting opportunity to join a fast-paced and dynamic 1LOD financial crime team. You will be responsible for reviewing, analysing and investigating client transaction activity to identify potential suspicious activity in line with anti-money laundering (AML) and counter terrorist financing (CTF) and regulatory requirements. This role is key in protecting the organisation and its clients from financial crime risks.

What you'll do

  • Conduct thorough CDD checks for new customers, including verification of identity and beneficial ownership analysis.
  • Review and validate documentation to ensure compliance with regulatory and internal standards.
  • Assess risk profiles and escalate high risk factors comprehensively.
  • Conduct investigations using internal systems, customer profiles and external data sources.
  • Escalate and draft suspicious activity reports (SARSs).
  • Ensure all investigations comply with internal policies, procedures and regulatory standards.
  • Document findings and decisions clearly to support audit and regulatory reviews.
  • Assist in the preparation of reporting metrics for management and stakeholder review.
  • Support ongoing enhancements to financial crime processes, rules, and workflows.

Qualifications

  • Solid understanding of customer due diligence, anti-money laundering regulations, and financial crime risk management.
  • Strong analytical and investigative skills with attention to detail.
  • Ability to identify suspicious activity and make sound, risk-based decisions.
  • Excellent written and verbal communication skills for clear case documentation and escalation.
  • Ability to think independently with the confidence to make recommendations to compliance and other stakeholders when necessary.
  • Excellent attention to detail, organisation skills and the ability to manage multiple priorities in a fast-paced environment.
  • Own process improvements and can execute enhancements to the current ways of working.
  • An enthusiastic self-starter who is proactive, collaborative and open to change.
  • Prior exposure to transaction monitoring systems and processes will be an advantage.

What We Offer

  • Recharge and Give Back: 24 days annual leave, 2 volunteering days, your birthday off
  • Global Opportunities: Collaborate across Australia, the UK, North America, and Europe – with secondment opportunities available.
  • Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working.
  • Multisport Card
  • Meal Voucher Endered
  • Health Insurance

Total Operations

Sofia, Bulgaria

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