We’re changing the way people connect to social care. 

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

Job Overview:

We are seeking a highly experienced and strategic Senior Project Manager to lead the implementation and successful delivery of findhelp's most complex and high-impact government programs. You will be responsible for defining comprehensive program plans, mitigating strategic risks, and orchestrating cross-functional teams and executive stakeholders to ensure the seamless delivery and adoption of solutions. Along with a passion for social care, you have a proven track record of leadership in large-scale, intricate project and program management, specifically within government delivery contexts.

Responsibilities and Duties:

• Strategically own and drive the end-to-end lifecycle for highly complex government programs or a portfolio of interdependent projects, leading discussions with executive stakeholders and providing high-level strategic reporting.
• Develop and present comprehensive program status reports to senior leadership and external stakeholders, proactively escalating and providing mitigation strategies for program-level risks or significant deviations from scope.
• Collaborate closely with the Director of Government Delivery and other senior leaders to proactively identify, assess, and address strategic risks and significant opportunities impacting program success and long-term delivery.
• Ensure program work is strategically prioritized and meticulously aligned to achieve critical short and long-term deliverables for government projects and overall business objectives.
• Drive cross-functional communication and collaboration to ensure all key stakeholders have access to the right information to make informed, strategic decisions.
• Define, implement, and continuously evolve project and program management best practices for the Government Delivery team and internal stakeholders, ensuring robust methodologies are widely communicated and utilized.
• Provide leadership and mentorship to Project Managers and other team members, fostering best practices, knowledge sharing, and professional growth within the department.
• Serve as a primary liaison and expert guide for government clients regarding implementation processes, managing complex expectations and relationships to ensure satisfaction and successful outcomes.

Qualifications:

• Bachelor’s degree required; Master's degree or advanced certification preferred.
• 8+ years experience with project and program management, with proven success and leadership in implementing large-scale, highly complex programs that include significant government delivery and/or direct government clients.
• Project Management Professional (PMP) Certification required.
• Demonstrated expertise in project management methodologies (Agile, Waterfall, Hybrid) and their application in complex government environments.
• Experience with technology implementation projects, particularly those involving intricate integrations or enterprise systems.
• Superior interpersonal and communication skills, with a proven ability to build and maintain strategic relationships and influence executive leadership and diverse stakeholders.
• Exceptional analytical and strategic problem-solving skills, with the ability to identify systemic business opportunities and proactively mitigate high-level risks.
• Extremely detail-oriented, with advanced organizational and program management skills.
• Proven ability to work autonomously and lead initiatives with minimal direction, demonstrating a strong sense of accountability and ownership for program success.
• Willingness to travel up to 25% (or more, depending on program needs) as required.

We value being together : We believe being together enables stronger relationships, collaboration, and culture.

This position is 5 days in-office and candidates must be located in Nashville, TN.

Perks at Findhelp 

401k & equity grants

Free food and onsite gym at our Austin HQ 

Paid parental leave

Competitive PTO & 10 paid holidays

Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage

Dog-friendly office in Austin HQ

24/7 access to telemedicine and counseling

Book Purchasing Program

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

Culture Committee 

Leadership Development Training

Paid Volunteering Time