About Us

Flourish and Thrive Labs is a woman-owned and led consulting firm specializing in public health solutions. Our team, composed of former public health officials, works with state and local health departments across the country, building resilient public health operating systems. We pride ourselves on being different, holding ourselves to high ethical standards, and taking care of each other.

We view our company as an urban neighborhood—a diverse group of individuals coming together to live and work, embracing the beauty in that diversity. We are a wacky bunch who are intent on spreading joy! (We just mailed out stickers to over 200 local health health professionals because we felt they could use more joy!)

As Salesforce, Microsoft, Snowflake, and AWS partners, we specialize in technology implementation with a strong people focus. We combine this with strategic planning, data analysis, coaching, and facilitation to effectively support local public health department staff.

Our core values are:

• People First
• Focus on Capacity Building
• Belief in Continuous Experimentation
• By Public Heath; For Public Health
• We Do What Is Right. Always.

We're seeking passionate, joyful individuals who align with our ethos of being different and making a difference.

WE ARE LOOKING FOR A TEAM MEMBER WITH PUBLIC HEALTH EXPERIENCE (LOCAL/ TRIBAL/ STATE/ FEDERAL).

About Consulting at F&T Labs

If you're new to consulting, we want to help you understand what makes F&T Labs different and why our approach might be perfect for you. We know transitioning from government and non-profit to consulting can be a big step, but we've designed our work environment to blend the best of both worlds.

First, let's talk about how we work. Unlike traditional consulting firms, we hire you for a role, not a specific project. This means you can contribute to various initiatives that match your expertise and interests. Think of it as bringing your public health superpowers to different challenges where they're needed most.

We believe in measuring what matters. While many consulting firms focus on billable hours, we care about the quality and impact of your work. Time sheets don't measure your success with us – it's measured by the meaningful solutions you help create for our clients and their communities.

Yes, we have utilization targets (consulting speak for how much of your time is spent on client work), but we view these as guideposts rather than strict rules. They help us ensure we're making a sustainable impact while maintaining a healthy business. These targets are meant to motivate, not to create stress.

One of the most dynamic aspects of consulting is its natural rhythm. Some weeks might be bustling with activity, while others might be quieter. We embrace these ebbs and flows because they create space for both intense, focused work and time for learning, reflection, and personal growth. This is part of our philosophy that work and life shouldn't be at odds – they should be integrated in a sustainable and energizing way.

At our core, we're built on a simple belief: when our team members flourish, our clients flourish, and ultimately, communities thrive. That's why we've created an environment that supports your growth, values your expertise, and understands that the best solutions come from people who feel empowered and energized by their work.

If you're passionate about public health and excited about the possibility of expanding your impact through consulting, we'd love to talk with you. Your experience in public health is valuable, and we're here to help you apply it in new and meaningful ways.

Notice

No 3rd Party Recruiters. No Phone Calls. We are unable to do informational interviews at this moment. Candidates who call or schedule a "coffee chat" will be considered disqualified. 

Salesforce QA Analyst (Environmental Health)

WE ARE LOOKING FOR A TEAM MEMBER WITH GOVERNMENTAL PUBLIC HEALTH EXPERIENCE (LOCAL / TRIBAL / STATE / FEDERAL). IF YOU HAVE THAT EXPERIENCE, PLEASE ENSURE IT IS CLEAR ON YOUR RESUME.

What do we mean by governmental public health? We're looking for people who have worked directly for a public health agency: a local health department, tribal health organization, state health department, or federal public health agency like CDC. We require this because there's no substitute for the lived experience of navigating government systems, understanding the constraints public health staff face, and developing genuine empathy for the people doing this work. That empathy shapes how we build solutions.

Compensation Note: If a salary range is listed for this position, please note that we will be offering at the starting point of the band. We cover 100% of your health insurance!

Role Overview

We're seeking a Salesforce QA Analyst who finds satisfaction in making sure things work exactly as they should. You're the person who notices when something is slightly off, who thinks through edge cases others miss, and who won't sign off until you're confident the solution will hold up in the real world.

In this role, you'll test and validate Salesforce-based applications that support environmental health workflows: restaurant inspections, permit applications, complaint tracking, and more. You'll work hands-on with Salesforce configuration, flows, custom objects, permission sets, and integrations. Your understanding of how environmental health programs actually operate will help you spot issues that someone without that background would miss. You'll know that an inspector in the field needs the mobile app to work offline, or that a permit workflow has to account for multiple review stages.

This is a launchpad for your Salesforce career. You'll gain deep, practical experience with the Salesforce platform while applying your public health knowledge to meaningful work. Whether you're early in your Salesforce journey or looking to formalize skills you've picked up along the way, we'll invest in your growth.

You'll join a collaborative team working on our PH360 platform and client implementations. Your public health experience will make you an advocate for the end user, ensuring that what we deliver is reliable, intuitive, and built for how public health actually works.

How You'll Work

You'll be part of an Agile Release Train (ART) that follows SAFe principles. This means:

• Program Increment (PI) Planning: You'll participate in quarterly planning sessions, helping identify testing needs and contributing your environmental health perspective
• Sprint Collaboration: You'll work in two-week sprints with daily standups, regular backlog refinement, and sprint retrospectives
• Continuous Testing: You'll test features as they're developed, providing rapid feedback to the development team
• Cross-functional Partnership: You'll work closely with Salesforce developers, solutions analysts, and architects to ensure quality throughout the development process

Key Responsibilities

• Test and validate Salesforce configurations, flows, validation rules, and custom objects across environmental health applications
• Execute test plans that cover Salesforce-specific scenarios: record types, page layouts, permission sets, sharing rules, and profile-based access
• Identify, document, and track defects in Jira with clear steps to reproduce, including Salesforce-specific context (org behavior, user profiles, data dependencies)
• Verify integrations between Salesforce and external systems, APIs, and third-party tools
• Test environmental health workflows including inspections, permits, complaints, and reporting within the Salesforce ecosystem
• Validate data integrity across Salesforce objects, ensuring field mappings, lookups, and roll-up summaries function correctly
• Collaborate with Salesforce developers to troubleshoot issues, review deployment results, and verify fixes in sandbox and production environments
• Bring your public health perspective to testing, anticipating how real users will interact with the system
• Participate in requirements reviews to identify potential issues early in the development cycle
• Perform regression testing after Salesforce releases, deployments, and configuration changes
• Contribute to improving QA processes, test documentation, and testing standards

Experience Required

• 1+ years working for a governmental public health agency (local, state, federal, or tribal)
• Experience with environmental health programs (inspections, permitting, complaints, or similar)
• Strong attention to detail and analytical thinking
• Ability to clearly document issues and communicate findings
• Self-motivated with strong initiative
• Comfort working with AI tools and technology platforms

Preferred Qualifications

• Hands-on experience with Salesforce (as an end user, admin, or tester)
• Salesforce Administrator certification or active pursuit of one
• Familiarity with Salesforce testing concepts: sandbox environments, change sets, deployment validation
• Experience with test management tools (Jira, TestRail, or similar)
• Experience with Agile or SAFe methodology
• Background in environmental health data systems or reporting requirements
• Knowledge of API testing (Postman, Salesforce REST/SOAP APIs) or automated testing concepts
• Experience with Salesforce data tools (Data Loader, Workbench, or similar)

What We Offer for Your Salesforce Growth

• Salesforce Training: We'll support your path toward Salesforce certifications and provide hands-on experience across the platform
• Real Platform Exposure: You'll work with Salesforce daily across configuration, data, integrations, and user experience testing
• Mentorship: You'll work alongside experienced Salesforce professionals who are invested in your success
• Learning Time: Our natural consulting rhythm includes quieter periods that create space for professional development and certification study
• Meaningful Work: You'll help ensure that public health technology actually works for the people who use it
• Career Path: QA is a proven entry point into Salesforce administration, business analysis, and solution architecture

Notice

Must be authorized to work in the United States without sponsorship. Willingness to adhere to our no-drug workplace policy. You must agree to undergo eVerify for employment status at hiring.

No 3rd Party Recruiters. No Phone Calls. We are unable to do informational interviews at this moment. Candidates who call or schedule a "coffee chat" will be considered disqualified.

At Flourish and Thrive Labs, we believe in the unique value each candidate brings. We encourage applications from diverse backgrounds and experiences, even if you don't meet all listed qualifications.