About Hancock Processing LLC

In 2022, the mortgage industry took a sharp downturn—rising rates and falling loan volume left processors like us with little to do and no job security. It became clear that relying on a single company left us vulnerable. That moment sparked the creation of Hancock Processing: a new way to process smarter, build stronger relationships, and take control of our future.

About the role

Overview
We are seeking a detail-oriented and experienced Senior Mortgage Processor with recent Wholesale/Broker side experience to join our team of third-party processors. In this role, you will work closely with loan officers, borrowers, and various lenders to facilitate a smooth mortgage process from application through compliance audit. You will be responsible for managing complex mortgage loan files from submission through compliance audit while working with multiple wholesale lenders. You will serve as the primary operational support to loan officers and borrowers, ensuring loans are efficiently processed in compliance with all applicable regulations and lender guidelines.

What you'll do

• Loan File Management
• High Level Communication Skills
• Loan Submission & Pipeline Oversight
• Condition & Documentation Coordination
• Program & Guideline Expertise
• Compliance & Quality Control

Qualifications

• Proven experience in loan processing within a wholesale or mortgage broker environment.
• Strong understanding of compliance regulations, underwriting processes, escrow procedures, and audit processes.
• Proficiency in basic math skills to analyze financial documents accurately.
• Familiarity with FNMA guidelines and mortgage servicing practices is highly desirable.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Strong attention to detail and commitment to maintaining high-quality standards in documentation and communication.
• Effective communication skills, both written and verbal, to interact with clients and team members professionally.
• Ability to work independently as well as collaboratively within a team environment.
• Spanish speaking professionals are highly desirable.
• Knowledge of Arive/Lending Pad Origination Systems is required, Encompass desired
• Active License NMLS a plus