About MiLa

MìLà is a Chinese food company. Our teams work tirelessly to enhance delicious products that we all enjoy at home! While MìLà is a Chinese food brand, it’s really a celebration of the power of food to bring us together, share our stories, and discover new flavors and cultures.

Our mission is to build something that feels authentically and uniquely true to our roots as a Chinese-American-founded brand. Something we can own, but that’s also meant to be shared. One of the things we love about Chinese food is that it’s traditionally served family-style—shared with everyone gathered at the table. MìLà is a Chinese food brand, but it’s really a celebration of the power of food to bring us together, share our stories, and discover new flavors and cultures. 

Core Values

Explore our core values here: https://eatmila.com/pages/careers

Position Summary

The Production Superintendent is responsible for the day-to-day leadership and execution of Mila Food’s production operation. This position reports to the Plant Manager and manages the shift supervisors and sanitation team, ensures appropriate staffing and scheduling, develops and mentors employees, and keeps production running safely, efficiently, and according to schedule.

This role ensures that supervisors have the direction, people, and resources needed to execute successfully.

Core Responsibilities

Leadership & People

• Manage, coach, and hold Supervisors accountable for performance
• Lead and oversee the sanitation team and ensure sanitation standards are consistently met
• Train, mentor, and develop employees and supervisors
• Maintain employee qualifications and ensure team members are properly trained for their assigned responsibilities
• Address performance, attendance, and personnel issues promptly and consistently
• Build a strong culture of accountability, teamwork, and continuous improvement

Scheduling & Staffing

• Create and maintain production and employee schedules
• Ensure appropriate staffing levels across production and sanitation
• Coordinate coverage for absences, vacations, and changing production needs
• Match employees to positions based on training, qualifications, and production requirements

Production Operations

• Own daily execution of the production schedule
• Maintain a consistent presence on the production floor
• Coordinate production, warehouse, and sanitation activities as one operation
• Ensure supervisors understand priorities, expectations, and daily production requirements
• Identify and resolve operational issues before they impact production
• Coordinate with Maintenance to address equipment issues and minimize downtime

Food Safety, Sanitation & Compliance

• Ensure GMP, food-safety, sanitation, and company procedures are followed
• Ensure sanitation activities are completed according to schedule and standard
• Maintain accurate production, sanitation, labor, and operational records
• Ensure employees are properly trained on required procedures and expectations

Communication & Ownership Support

• Provide ownership with clear visibility into staffing, production, sanitation, and operational issues
• Escalate issues that require ownership involvement while resolving routine problems independently
• Bring forward solutions—not just problems
• Keep ownership informed of significant operational risks, staffing needs, and performance issues
• Serve as the primary operational link between ownership and the production supervisors

Schedule

• 4:00 AM – 2:00 PM
• Must be available to work extended hours, weekends, or other shifts as production, staffing, or sanitation needs require

Qualifications

• 5+ years of food or production manufacturing experience, including experience leading supervisors or production teams.
• Demonstrated ability to manage scheduling, staffing, and employee performance.
• Working knowledge of GMP and food-safety requirements.

• Associate's degree or equivalent, preferred
• Proficiency with computers, including Microsoft Office/Google Workspace and production or scheduling systems.
• Experience leading or overseeing sanitation programs.
• Production and warehouse operations experience.
• Experience with SQF or BRC certification programs and audits.

Compensation

• Salary range: $80,000 – $100,000 per year, depending on experience and qualifications.

Why Should You Join Us?

• Comprehensive health coverage including medical, dental, and vision insurance. MiLa covers 75% of employee premiums & 25% of dependent premiums
• Optional Extra Protection for Life & AD&D (with guarantee issue amounts at time of hire), Hospital, and Short Term Disability
• Invest in your Future - 401(k) plan to help with your long-term financial security

See other openings at MiLa here: https://eatmila.com/pages/careers