Not a remote or hybrid position. This role requires 100% onsite work in Cordova, Alaska.

Who We Are

• The Native Village of Eyak (NVE) is a federally recognized Tribal government based in Cordova, Alaska—a remote, roadless community nestled between the eastern Chugach Mountains and the waters of Prince William Sound.
• Our ancestral homelands have long served as a traditional gathering place for the Eyak, Aleut, Tlingit, and Athabascan peoples and span more than 55 million acres of land and sea, encompassing the Copper River Delta and the Northern Gulf of Alaska. This territory reflects the deep, enduring connection our people have to the land and waters that have sustained us for generations.
• NVE is governed by a seven-member elected Council, which upholds our Constitution and Bylaws. The Council provides strategic leadership and direction to the Administrative Executive Director and Health Executive Director to implement projects and programs in alignment with a strategic plan.
• The Ilanka Community Health Center is a primary care outpatient clinic serving the Cordova community. As both an Indian Health Service facility and a Community Health Center, Ilanka offers affordable, high-quality care through contract health services and sliding fee scales. In addition to medical services, Ilanka also provides behavioral health support.
• Mission: Dedicated to exercising our sovereignty to enhance the well-being of our people, culture, and homelands.
• Vision: To cultivate a resilient and thriving community where our people are healthy and empowered, our culture is alive, and we honor our lands and waters. Through our relationships, education, healing, and leadership, we uphold our sovereignty and empower current and future generations to sustain our way of life.
• Core Values: Humility, Accountability, Integrity, Kinship, Respect
• Traditional Values: God, Loyalty, Humor, Cooperation, Teaching, Cultural Pride, Sharing, Discipline, Language, Respect

Essential Notices

• Most positions require or strongly prefer on-site work in Cordova to ensure the highest quality of services for our Tribal Members. Remote work may be considered on a case-by-case basis, depending on the nature of the role, and may require regular travel to Cordova.
  
  
• NVE is an e-Verify employer and encourages all qualified applicants to apply.
  
  
• In accordance with P.L. 93-638, preference in hiring practices are given to Alaska Native, American Indian, and Native American applicants.
  
  
• We are committed to equity, access, and inclusion in our hiring process. If you need assistance applying, please contact our HR team at HR@eyak-nsn.gov

About This Role

ENROLLMENT COORDINATOR

Team: Enrollment

Salary Grade: pending

Reports To: Director of the Office of Self Governance and Tribal Programs

Schedule: Regular, Full Time

FLSA Status: Non-Exempt

Last Revised: April 2026

Work Location: 100% onsite in Cordova, AK. Remote/hybrid work not available for this position.

Essential Notice: In accordance with P.L. 93-638, preference in hiring practices are given to Alaska Native, American Indian, and Native American applicants. Hiring preference for NVE Tribal members is in effect for this position.

POSITION SUMMARY

The Enrollment Coordinator serves as the steward of the Tribe's official membership records and is responsible for administering the Tribal enrollment program in accordance with the Native Village of Eyak Constitution, Enrollment Ordinance, and Tribal policies. This position preserves the historical, legal, and cultural integrity of Tribal citizenship while ensuring accurate enrollment records, supporting Tribal governance, and providing quality member services for current and future generations.

ESSENTIAL DUTIES

·         Serves as the official custodian of Tribal enrollment records, maintaining the integrity, security, accuracy, and confidentiality of all enrollment files and Tribal membership data.

·         Administers the Tribe's enrollment program in accordance with the Native Village of Eyak Constitution, Enrollment Ordinance, Tribal policies, and applicable federal regulations.

·         Coordinates the complete enrollment lifecycle, including receiving applications, verifying eligibility, reviewing supporting documentation, tracking application status, and facilitating review by the Enrollment Committee and Tribal Council.

·         Serves as the primary point of contact for Tribal citizens and applicants regarding enrollment, membership status, Tribal identification, lineal descent verification, constitutional requirements, and enrollment procedures.

·         Assists Tribal citizens with navigating enrollment-related matters throughout all stages of life, including births, adoptions, marriages, name changes, deaths, and family lineage updates.

·         Maintains and updates all enrollment classifications and records, including Active Tribal Members, Inactive Tribal Members, Descendants, Honorary Members, Beneficiaries, Non-Members, and other membership categories established by Tribal law.

·         Coordinates the issuance of Tribal Identification Cards by ensuring all required documentation, approvals, and records are complete prior to production and distribution.

·         Assists Tribal citizens with obtaining Certificates of Indian Blood (CIBs), Bureau of Indian Affairs documentation, and other enrollment-related records and applications.

·         Administers the annual residency verification process in accordance with Tribal policies, ensuring residency classifications remain accurate for elections, program eligibility, reporting, and other Tribal governance functions.

·         Prepares monthly, quarterly, and annual enrollment reports, statistical summaries, and membership updates for Tribal leadership and administration.

·         Analyzes enrollment trends and membership data to assist Tribal leadership with long-term planning and organizational development.

·         Provides enrollment verification and proof of Tribal membership for programs including Indian Child Welfare Act (ICWA), healthcare eligibility, education, housing, grants, benefits, scholarships, and other governmental services.

·         Coordinates with Ilanka Community Health Center, patient advocates, and other healthcare entities to facilitate timely verification of Tribal enrollment and Indian blood documentation for medical services and third-party billing.

·         Monitors changes to member information, including births, deaths, name changes, addresses, contact information, and family relationships, while maintaining complete historical records.

·         Develops informational materials, application packets, brochures, and educational resources to help Tribal citizens understand enrollment requirements, membership classifications, rights, and available services.

·         Prepares, verifies, and maintains the official annual Tribal voter eligibility list in accordance with the Native Village of Eyak Constitution, Election Ordinance, and Tribal enrollment records.

·         Upholds the highest standards of confidentiality, ethics, professionalism, and stewardship when handling sensitive Tribal records and personal information.

·         Maintains well-organized physical and digital Tribal Member files through standardized filing systems, document retention practices, and electronic records management to ensure efficient access and data integrity.

·         Ensures the integrity of the Tribe's official enrollment records through quality assurance, internal audits, and ongoing verification of member information.

·         Participates in professional development and remains current on Tribal enrollment best practices, federal Indian law, and records management standards.

·         Demonstrates respect for Native Village of Eyak culture, traditions, values, and sovereignty in all interactions and administrative responsibilities.

ESSENTIAL DUTIES OF ALL STAFF:

1.       Works safely in accordance with OSHA regulations and company safety policies.

2.       Immediately reports unsafe conditions, hazards, or injuries to HR or the designated safety contact.

3.       Attends all mandatory special events, meetings, and trainings.

4.       Assists with special events, meetings, and trainings as necessary.

5.       Maintains confidentiality at all times.

6.       Maintains awareness and sensitivity to various cultures.

7.       Embodies Tribal values throughout all work.

8.       Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

●        This position has no supervisory responsibilities.

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

POSITION REQUIREMENTS

·         Ability to learn and apply Tribal Constitution, Enrollment Ordinance, Tribal policies, and applicable federal regulations.

·         Exceptional attention to detail and accuracy.

·         Ability to research, analyze, and verify documentation to established standards.

·         Ability to exercise discretion, sound judgment, and maintain strict confidentiality.

·         Strong interpersonal skills with the ability to communicate professionally and respectfully with Tribal citizens, leadership, partner agencies, and the public.

·         Ability to work independently while also collaborating effectively with committees, leadership, and staff

·         Knowledge of administrative and office procedures and systems such as word processing, managing files and records, and workplace terminology.

·         Knowledge of electronic records security, confidential information management, and data protection best practices

·         Strong organizational and time management skills.

·         Understanding written sentences and paragraphs in work-related documents.

·         Attention to detail and thoroughness in completing work tasks.

·         Ability to work well in a team environment.

·         Ability to be proactive and take initiative in work.

·         Ability to utilize document management, scanning, and electronic filing systems.

·         Ability to generate reports, maintain spreadsheets, and analyze membership data.

·         Ability to learn and effectively use Tribal enrollment software, records management systems, and other specialized applications.

COMPUTER SKILLS

●        Progeny experience preferred

●        Experience using cloud-based storage and collaboration platforms (e.g., SharePoint).

●        Experience in Microsoft Office 365 tools (Word, Excel, etc.).

●        Skilled in data entry with a high degree of accuracy and attention to detail.

●        Experience with database management systems and maintaining accurate electronic records.

EDUCATION AND EXPERIENCE

This section outlines the education, training, and experience required for a candidate to be successful in this role, as well as any preferred qualifications that make a candidate stronger. The preferred qualifications are helpful to be more successful in the role but not mandatory.

EDUCATION

o   Required: High School diploma or equivalent.

o   Preferred: Associate degree in Tribal Administration, Tribal Governments, or related field. Relevant work experience may substitute for post-secondary education.

WORK EXPERIENCE

o   Required: Three (3) years of progressively responsible administrative experience involving records management, customer service, legal or regulatory documentation, enrollment administration, benefits administration, government services, or a related field.

o   Required: Experience maintaining confidential records and working with sensitive personal information.

o   Preferred: Experience working for a Tribal government, Alaska Native organization, or other sovereign government.

o   Preferred: Experience with Tribal enrollment, genealogy, vital records, or lineal descent research.

o   Preferred: Knowledge of federal Indian law, Tribal sovereignty, and Bureau of Indian Affairs enrollment processes.

o   Preferred:  Experience using enrollment or membership database systems.

CERTIFICATES / CERTIFICATIONS / LICENSES

o   Required: Must possess a valid driver’s license and maintain an insurable driving record in accordance with the company’s auto insurance policy requirements.

o   Preferred: None

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this position, the following will be required of employees:

●        Regularly bend, crouch, stand, and move about to complete work.

●        Regularly manipulate electronic data to gather, input, and otherwise coordinate work.

●        Use office machines such as multi-line phones, faxes, scanners or otherwise communicate, correspond, and complete these tasks associated with office machines.

●        Ability to remain in a stationary position for extended periods of time.

●        Ability to operate a computer, telephone, and standard office equipment.

●        Ability to move about the office to access files, equipment, and attend meetings.

●        Ability to communicate effectively in person, over the phone, and through written correspondence.

●        Ability to review and produce documents and data on a computer screen and in print.

●        Occasional ability to lift and/or move up to 10 pounds (e.g., office supplies, files).

●        Ability to adjust focus and maintain attention in an office setting with moderate noise.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this position, employees may be exposed to the following conditions:

·         Indoor, climate-controlled office environment

·         Shared workspace in close proximity to other desks and colleagues

·         Moderate noise level (conversation, office equipment, phones)

·         Frequent use of computers, monitors, and other office equipment

·         Fluorescent or LED overhead lighting

·         Extended periods of sitting at a workstation

·         Occasional walking within the office and to shared resources (printer, break room, meeting rooms)

·         Possible exposure to paper dust, toner, and cleaning products used in the office

Other Requirements: Required to submit to a background check and follow the NVE Tribe’s drug policies.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

The Native Village of Eyak has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Native Village of Eyak reserves the right to change this job description and/or assign tasks for the employee to perform, as the Native Village of Eyak may deem appropriate. Your signature below signifies that you understand the duties, expectations, and contents of this job description.