About Onesource Amusement, LLC

Onesource Amusement has provided industry-leading coin-operated video gaming and entertainment equipment to bars, family entertainment centers, resorts, and venues across the U.S. What began as a small, family-run business in Texas has grown into a national operation with a great team of employees, six offices, and service in 18 states, with even more on the way.

About the Role

Onesource Amusement is seeking a Field Service Technician to support our growing operations in North Carolina. This role is responsible for installing, maintaining, and repairing arcade and amusement equipment at client locations such as movie theaters, hotels, and entertainment venues.

This is a hands-on position ideal for someone who enjoys troubleshooting equipment, solving technical problems, and working independently in the field.

Training for this role will require travel to other company locations before transitioning into a North Carolina-based service territory.

What You’ll Do

• Install, maintain, and repair arcade and amusement machines at client locations
• Troubleshoot mechanical and electrical issues including wiring, sensors, and component replacements
• Perform preventative maintenance to keep machines fully operational
• Assist with installing new equipment and game conversions when needed
• Refill prize merchandise and maintain redemption inventory
• Collect cash and coin from machines and deposit funds at a designated local bank
• Complete service logs and communicate equipment issues to management
• Maintain clean, secure, and professional machine installations
• Provide friendly and professional service when interacting with venue staff or guests

What You’ll Need

• 2+ years of hands-on experience working with arcade, amusement, vending, or other coin-operated equipment strongly preferred; candidates without direct industry experience must have relevant electro-mechanical repair experience and the ability to quickly learn proprietary systems
• Strong troubleshooting and problem-solving ability
• Ability to work independently and manage service routes
• Valid driver’s license and reliable transportation
• Ability to lift up to 100lbs and perform physical service work
• Strong organization, communication, and follow-through
• High level of trustworthiness and accountability (this role may involve handling cash collections)

Travel Requirements

• Travel required during initial training (approximately 75% for the first 60–90 days)
• After training, travel typically averages 25–40% depending on service needs
• Comfortable driving long distances

• Company travel expenses covered during training

Benefits

• Medical insurance
• Dental insurance
• Simple IRA with 3% company match
• Paid time off

Equal Opportunity Employer

Onesource Amusement, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.