Full Cycle Account Executive

Who We Are:

We’re revolutionizing the tattoo industry, and we’re looking for talented people to help us do it. Most studios still run on DMs, paper books, and generic booking tools that were never built for how a tattoo shop actually works. Porter changes that with all-in-one software built specifically for tattoo artists and shops. Beyond client intake and calendar management, Porter handles deposits and payments (including a POS terminal), CRM, marketing, and artist payouts: everything a studio needs to run, in one place.

What you'll do:

As a Full Cycle Account Executive at Porter, you’ll own the entire sales process from first touch to close. That means prospecting tattoo shops, reaching out by phone, email, text, and social media, running product demos, and following up until the deal is done. You’ll be talking with tattoo artists and studio owners every day, so the best people for this role already speak their language. If you’ve worked a shop’s front desk, managed a studio, or even just tried to book a tattoo appointment, you already know the problems we solve: endless DM back-and-forth, deposit headaches, no-shows, and double bookings. We’d love to hear from you, even if you’ve never had “sales” in your title.

Responsibilities:

• Prospect 60+ new tattoo shops per week through a multi-touch sequence of calls, emails, texts, and social outreach.
• Book and run product demonstrations for prospective clients.
• Stay on top of follow-up. Shop owners are busy, and most deals take more than one conversation to close.
• Build trusted relationships with studio owners, managers, and artists, acting as an advisor rather than a pitch.
• Manage your day-to-day activity and pipeline in HubSpot and Apollo.
• Demonstrate focused daily activity around calls and email metrics, and consistently achieve monthly and quarterly quota goals.
• Identify advantages and key differentiators compared to competitors within our market.
• Keep abreast of all product updates, including software and application updates and releases, new partner offerings, market conditions, and competitor activities, i.e. updates to competitor software or new competitors in our core verticals.

What we're looking for:

• 2-5 years experience in a customer-facing role, either in sales or inside a tattoo or piercing studio (front desk, shop manager, artist, or piercer). SMB sales experience, especially in beauty or self-care, is a plus.
• First-hand understanding of how a tattoo shop runs day to day, or a strong willingness to learn it fast.
• Comfortable learning new software quickly and walking someone else through it.
• Excellent verbal and written communication skills, and an easy rapport with artists and shop owners.
• Organized and disciplined about follow-up, with the ability to keep many conversations moving at once.
• Passionate about tattoos, with exposure to the tattoo industry either as an artist or customer.
• Comfort in a fast-paced, dynamic startup environment.

Benefits:

• Flexible working hours and a remote-first policy
• Flexible PTO
• Paid parental leave
• Comprehensive health, vision, and dental insurance
• 401k
• Work-from-home stipend