Counter Sales

Royal Brass and Hose

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.


We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.

Job purpose

Takes merchandise requests from customer/salesperson, order entry and order processing to ensure timely, accurate order fulfillment.

Essential Job Functions

·       Assists customers at front counter ensure any order errors are corrected.

·       End of day run for cash drawer and processing paperwork per established procedures.

·       Make hose/tube assembly precise to manufacturers procedure and customer orders.

·       Maintain counter display i.e. stocked, neat and dust free.

·       Clean and maintain customer, counter, and hose shop areas.

·       Perform required preventive maintenance on shop crimpers and equipment. 

Other Duties and Responsibilities

·       Assist Shipping and Receiving with various tasks, as necessary.

·       Assist Salesperson/Customers and Team Members with special requests i.e. check stock, availability of parts, inventory control etc.

·       Participate in and assist branch teams with action plans, improvement projects or special requests from your supervisor.

·       Train Team Members on established processes and procedures.

·       Train Team Members on product.

Qualifications 

·       Demonstrating good work habits

·       Supportive of company and management goals

·       Team player

·       Encouragement of team activities aimed at eliminating wasteful and redundant processed.

·       Ability to pass pre-employment drug screen and physical.

·       Ability to multi-task

·       Detailed oriented 

Working conditions

·       In shop operations

·       Minimal climate-controlled environment

Physical requirements

·       Able to lift 50 lbs.

·       Able to push 30 lbs.

·       Able to pull 50 lbs.

·       Able to reach overhead (repetitive)

·       Able to work 8 hours standing, bending and walking

·       Able to use repetitive hand movements: stapling, using tape gun, grabbing bags, typing

 

Customer Service

Orlando, FL

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