Gender & Sexual Health Coordinator

POSITION:                 Gender and Sexual Health Coordinator

REPORTS TO:           Health Services Outreach Manager 

STATUS:                    Non-Exempt, Full-time, 40 hours per week

COMPENSATION:     $23-$25 per hour

BENEFITS:                 Medical, Dental, Vision, and Life Insurance; Employee Assistance Program;  403 (b) retirement plan; Paid Holidays, Sick, and Vacation   

LOCATION:                Sacramento, CA; This position is not eligible for remote work

AVAILABILITY:         Monday-Friday with occasional evenings and weekend hours as needed are required. 

JOB SUMMARY:

The Gender and Sexual Health Program Coordinator serves as a resource for clients seeking  gender and sexual health services at the Sacramento LGBT Community Center, at all Center testing locations. Responsibilities include HIV/STI testing, outreach, harm reduction and prevention education, and case management. This position works within the Health Services department, reports to the Health Services Outreach Manager and works in partnership with other programming staff and stakeholders as well as directly with community members of diverse backgrounds. This position contributes to program goals to increase awareness, decrease HIV infections in the LGBTQ+ community and provide support to those living with HIV/AIDS. People of color and trans-identified individuals and People Living with HIV/AIDS are encouraged to apply. 

ESSENTIAL FUNCTIONS: 

1.     Testing Coordination

2.     Prevention and Outreach

3.     Relationship Management

4.     Program Operations & Knowledge Management

Testing Coordination: 

1.     Provide HIV and STI counseling, testing, outreach, and education for the Sexual Health Program at the Sacramento LGBT Community Center and South Sacramento location as well as other designated off-site locations.

2.     Accurately complete risk assessment forms, lab requisitions, and additional written materials.

3.     Collect and collate oral and finger prick blood samples for testing.

4.     Provide counseling on HIV risk reduction activities and support referrals for people who test positive for HIV.

5.     Enter data and prepare internal and external testing reports.

6.     Follow universal safety precautions at all times and maintain strict confidentiality.

7.     Maintain accurate logs regarding client tests, confirmatory results, and missing results.

8.     Provide and maintain a safe and secure atmosphere, which incorporates industry standards and protocols. 

9.     Expand the accessibility of testing through testing partnerships in neighboring counties, at community events, and through mobile testing.

Prevention and Outreach 

1.     Provide sexual health education, resources, materials, and referrals via peer group session facilitation to inform LGBTQ+ individuals and youth about safer sex practices and high-risk behaviors.

2.     Develop innovative outreach and marketing strategies to reach those most at risk and may otherwise avoid more traditional care settings, linking them with the primary care physicians and increasing internal program participation.

3.     Coordinate and track distribution of prevention barriers including condoms, dental dams, and lubricant.

4.     Provide clients with basic introductory education regarding Pre-Exposure Prophylaxis (PrEP), screening for readiness, and assess other barriers to care, working with the client to identify position solutions and support their needs.

5.     Provide education about Post-Exposure Prophylaxis (PEP), and other effective biomedical and prevention interventions; refer eligible, interested clients to primary care medical services to further discuss PEP and other preventive care with a provider.

6.     Make referrals to external services and assist clients in scheduling primary care visits to further discuss PrEP and other health care concerns with a medical provider.

7.     Assess benefits and insurance, and if needed, aid access in payor programs including acquiring and maintaining required documentation for patient assistance programs (PAP).

Relationship Management

1.     Guide additional staff, interns, and volunteers through the testing certification process

2.     Assess community needs, solicit input from stakeholders, and recommend population-specific and culturally relevant resource lists and referral protocols.

3.     Evaluate and develop accurate lists of referral sources and relationships with providers throughout the community.

4.     Cultivate collaborate relationships with other health and social service provider agencies, educational institutions, and individual case managers to achieve common goals of our mission, values and strategic plan through meetings, trainings, events, and internship opportunities.

5.     In select instances serve as a liaison to various groups and community partners, supervising a team of volunteers and health interns. 

Program Operations & Knowledge Management

1.     Develop the necessary systems, processes, and tools to better support the facilitation, collection and sharing of knowledge, data and narrative success stories generated by programs.

2.     Analyze trends within sexual health programs, identify issues, report outcomes, and recommend changes as appropriate.

3.     Ensure ongoing programmatic excellence by establishing benchmarks, timelines and the resources needed to achieve strategic goals, proactively drive improvements as necessary; set standards for accountability and measurements of success.

4.     Research and attend continued education via webinars, seminars, and community learning events.

General Duties: 

1.     Functions as a strategic member of the Sexual Health team by addressing barriers to PrEP and HIV treatment.

2.     Routinely collaborate with internal teams, departments, external partners to increase testing and connect clients to affirming services. 

3.     Facilitate or participate in staff meetings, planning meetings, committee meetings, and other meetings as needed. 

4.     Provide guidance and mentorship to less experienced internal staff, community advocates, volunteers and leaders at developing LGBTQ+ and allied organizations.

5.     Maintain strict confidentiality and the highest level of integrity and professional boundaries in relationships with all program team members, staff, clients, media, and donors. 

6.     Handle a variety of special projects and other related duties, as assigned.

7.     Serve as a collaborative member of the Center’s Health Programs Department and be able to participate in daily activities and functions to maintain the overall Program’s operations. 

8.     Collaborate with sexual and gender health stakeholders from the county and state.

9.     Maintain appropriate patient files and accurate, timely documentation of services utilizing electronic prevention or medical software. 

QUALIFICATIONS AND EXPERIENCE: 

1.     Experience working with the LGBTQ+ community and familiarity with issues relevant to LGBTQ+ people. 

2.     Excellent interpersonal, verbal, and written communication skills. 

3.     Experience with various complex electronic medical health records (EMR) and data management systems. 

4.     Strong knowledge of HIPAA compliance and its application in healthcare data management. 

5.     Demonstrated commitment to data integrity, ensuring accuracy, confidentiality, and compliance with industry standards.

6.     Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, English speaking abilities, immigration status, and physical abilities in an intersectional environment.

7.     Availability: Monday-Friday 9:30 a.m.-6:00 p.m. with occasional evenings and weekend hours as needed.

REQUIREMENTS:

1.     Passion for the Center’s mission and work to create a region where LGBTQ+ people thrive and a commitment to follow all policies and procedures of the organization.

2.     Education: Bachelor's degree in public health, social service, or related field and 1-2 years of experience in case management; or at least 3 years of relevant direct experience may be

substituted for formal education.

3.     Experience: Experience (paid or volunteer) in HIV/STI testing and counseling, prevention

services, or supporting people living with HIV/AIDS is preferred.

4.     Certifications in CPR, phlebotomy, EMT and HIV Basic I Counselor are preferred.

5.     Ability to speak/read/write/translate English. English is required, bilingual Spanish

preferred.

6.     Computer/Office Equipment Skills: Excellent proficiency in working with Microsoft Office,

particularly Outlook, Word, Excel, PowerPoint, OneDrive, and Teams. database systems, and

social media tools.

7.     Access to reliable automobile transportation with a valid driver’s license and proof of

insurance is required. This position may on occasion be required to drive rented vehicles

and/or our Mobile Outreach RV.

8.     Physical Demands: The person in this position may be required to sit or stand for extended

periods, move objects up to 50lbs., ascend/descend stairs, operate office equipment, open

and close filing cabinets and boxes, observe visitors, and communicate messages by

telephone.

9.     Offer of employment may be contingent on satisfactory results of a criminal history 

background check.

10.  Employees must be legally permitted to work in the United States.

11.  The Sacramento LGBT Community Center is a drug-free workplace; employees may be

subject to a drug test.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. 

This position is funded in whole, or in part, by external grants and is subject to termination if grant funding ceases. 

ABOUT THE ORGANIZATION:

The Sacramento LGBT Community Center works to create a region where all LGBTQ+ people can thrive. We support health and wellness, advocate for equity and justice, and work to uplift a diverse and culturally rich LGBTQ+ community.

EQUAL OPPORTUNITY:

The Sacramento LGBT Community Center is proud to be an equal opportunity employer. All individuals, including those of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender or intersex are encouraged to apply. The Center maintains a policy of non-discrimination with respect to employees, volunteers, interns, and applicants. No aspect of employment will be influenced in any matter by actual or perceived race, color, religion, religious creed, ancestry, sex, age, national origin, marital status, ethnicity, sexual orientation, gender identity and/or expression, physical or mental disability (including HIV or AIDS), medical/mental condition, genetic information, veteran or military status, or any other basis prohibited by statute; nor as to any individuals associating with an individual of any legally protected class.

TO APPLY:

Please submit application materials through our career portal at saccenter.org/careers. No phone calls, please. Posting will remain open until the position is filled.