Conduct consumer loan application interviews in person, by telephone or other means as needed.

Verify accuracy of and input consumer loan applicants’ information into the core system to create a loan application for each applicant.

Submit loan applications for decisioning to a Loan Officer with applicable lending authority.

Prepare consumer loan documents for member signatures for loans to be funded and obtain signatures as needed for each loan.

Fund consumer loans and disburse loan funds as appropriate for each loan.

Perform quality control of funded consumer loans by reviewing data in the core system and the signed loan documents. Contact lending personnel and/or members to correct loan documents as needed.

Perform the imaging of loan documents into the Credit Union’s core system and ensure the readability of each imaged document.

Assist with ensuring that all motor vehicle titles and UCC-1 forms securing collateral are accurate and recorded to ensure that the Credit Union’s lien is guaranteed.

Generate and send adverse action notices and notify member of loan decision.

Generate and send welcome letters and marketing materials to new and existing members.

Perform general clerical duties including filing, copying, answering telephone calls, sending, and responding to correspondence including emails and online messages.

Complete annual training courses assigned to the position.

Be knowledgeable of and adhere to the Equal Credit Opportunity Act, the Federal Truth in Lending Act, and other applicable federal and state lending laws.

Be knowledgeable of and adhere to the policy and procedures of the Credit Union

Open new accounts and assist members in updating current accounts, problem resolution, and notarizing documents.

Actively and professionally keep members informed of credit union services and cross sells various products and services.

Assist members in filling out various forms.

Perform file maintenance and account changes as needed.

Research and resolve member complaints and errors on member’s account.

Ensure that work area is clean, secure, and well maintained.

All other duties and responsibilities assigned by management that are considered necessary or needed in the promotion and continuance of the Credit Union and are job related.

In 1954, the Chattanooga DuPont Plant was one of southeast Tennessee’s largest employers, hiring people from all over the tri-state region. Some of these people saw the need for a different kind of financial institution – one that could meet the financial needs of all its employees, including those with more limited means. Recognizing that credit unions embraced the philosophy of “people helping people,” the wheels were set in motion. On February 26, 1954, the Chattanooga DuPont Nylon Employees Credit Union was organized and chartered.
 
Since then, many changes have shaped Scenic Community Credit Union into the strong financial institution it is today. Mergers and expansions have allowed us to serve a larger group of people better than ever before. But our philosophy is the same as that of the original founders: we strive to advance financial peace of mind within our community. 

At Scenic Community Credit Union, we know you're more than just a number. We know the important numbers that matter most; the ones that tell your story! From starting your financial journey, to planning for your first home and reaching your family's financial goals. We're here to celebrate your story not just your balance. From milestones to memories, we're here to celebrate every moment that counts. When you join SCCU, you're not just a member, you are part of a community that values every number and every story.