SERVE Hospitality Group Careers

Crew Member

Company Overview

At SERVE Hospitality Group, it’s more than smoothies—it’s about serving smiles, one guest at a time. Built on hospitality, connection, and community, every interaction is a chance to brighten someone’s day.

SERVE Hospitality Group proudly operates 30+ Tropical Smoothie Cafe locations and is rapidly growing. As a fast-scaling, multi-unit franchisee, we’re expanding this nationally recognized brand with bold energy and purpose. Backed by a strong development pipeline and committed internal capital, we’re building a culture-driven, high-performance business that blends speed, discipline, and operational excellence.

About the Role

We’re looking for upbeat, friendly, and reliable Crew Members who love creating great guest experiences in a fast‑paced, positive environment. Whether this is your first job or your next step, you’ll join a team that values growth, flexibility, and good vibes.




Why Join Us?

  • Competitive hourly pay of $9 - 13 per hour plus tips! Compensation is based on availability and experience*
  • Work-life balance with flexible scheduling and consistent closing times (9 pm)
  • Clean, healthy environment – no fryers, no grease, just fresh ingredients
  • Career growth opportunities with clear internal promotion pathways
  • Fun, fast-paced atmosphere with room for creativity
  • Employee perks with paid training, team rewards, and exclusive discounts
  • SERVE benefits package including medical, dental and vision insurance, plus a 401(k) with 4% company match (eligibility based on tenure, age, and hours requirements)

Key Responsibilities:

  • Prepare food and smoothie items following established recipes
  • Provide fast, friendly, and accurate service to every guest
  • Ensure correct portioning and proper temperature standards
  • Share knowledge of ingredients, menu items, and pricing with guests
  • Use the POS system accurately and assist guests with payments.
  • Maintain store cleanliness and follow food safety guidelines.
  • Support opening, closing, and shift transition procedures.
  • Communicate guest concerns or issues promptly to management.
  • Contribute to a positive, team‑oriented environment.




Our Ideal Candidate:

  • Motivated team players with high energy and positive attitudes
  • Strong communicators who enjoy engaging with guests and coworkers
  • Customer‑service minded individuals who take pride in delivering a great experience
  • Adaptable learners who thrive in fast‑moving environments
  • Reliable and punctual team members with dependable work habits
  • Comfortable being active, including standing and walking throughout shifts
  • Flexible with scheduling, including evenings and weekends
  • Legally authorized to work under State and Federal Guidelines, and minimum age 14 (may require work permit depending on state regulations)
  • No experience needed — we provide full training!




Join Our Team

Apply today and start your adventure with SERVE Hospitality Group. Let’s blend up some brilliance together!


SERVE Hospitality Group is an Equal Opportunity Employer.

A faixa salarial para essa função é:

9 - 13 USD por hour (WI-024 Madison (University))

Hourly Team

Madison, WI

Compartilhar no:

Termos de serviçoPrivacidadeCookiesDesenvolvido pela Rippling