Who We Are

Arcadia is the AI-powered energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale.

Trusted by Fortune 2000 companies, Arcadia combines unified data, AI-powered analytics, and expert advisory to help enterprise teams save money, mitigate risk, and cut carbon.  

We deliver this through three comprehensive solutions:

• Utility Bill Management: Automating the entire utility bill lifecycle — from data capture and validation to payment processing and auditing.
• Energy Procurement Advisory: Bringing together comprehensive data, AI-powered analytics, market expertise, and a strong partner network to make sophisticated procurement options accessible to all. .
• Sustainability Reporting — Verified emissions data with seamless integration into leading sustainability platforms.

Tackling the world's most complex energy challenges requires diverse thinking. We're building teams of people from different backgrounds, industries, and disciplines — united by a belief that energy management should be simple, intelligent, and a genuine driver of business value.

Senior Data Analyst

Senior Data Analysis | Hybrid | Chennai, India

3-5 years of detail-oriented and analytical professionals who enjoy researching problems, working with data, and identifying practical solutions.

Key Responsibilities

• Review and analyze assigned exceptions on data using multiple systems and data sources.

• Conduct detailed research to identify discrepancies, errors, and inconsistencies in data.

• Investigate pre-identifi ed issues and determine appropriate resolutions based on established processes and guidelines.

• Validate and reconcile information across multiple sources to ensure accuracy and completeness.

• Perform required data corrections, updates, and adjustments.

• Calculate, track, and document identifi ed discrepancies and resolution details.

• Maintain accurate and complete documentation of investigations, actions taken, and outcomes.

• Ensure assigned work is completed within defi ned quality, productivity, and turnaround-time targets.

• Prioritize work based on business requirements, complexity, and established guidelines.

• Escalate complex, ambiguous, or unresolved issues to the Team Lead with relevant supporting information.

• Collaborate with internal teams, utility providers, and stakeholders when additional information or clarifi cation is required.

• Identify recurring issues, unusual patterns, and potential process gaps and communicate them to the appropriate team.

• Follow established processes, controls, quality standards, and data-handling requirements.

• Participate in quality reviews, knowledge-sharing sessions, and process training.

• Support process improvement initiatives by identifying opportunities to simplify or improve existing workfl ows.

• Maintain confi dentiality and accuracy while handling client and business information.

Additional Responsibilities – Senior Data Analyst

• Handle complex and high-impact cases requiring deeper investigation and analysis.

• Act as a subject-matter resource for Data Analysts and provide guidance on diffi cult cases.

• Perform advanced research and reconciliation across multiple systems and data sources.

• Support Team Leads with complex escalations and issue investigations.

• Identify recurring trends and provide insights that can help prevent future issues.

• Conduct peer reviews and support quality improvement activities.

• Assist with training, onboarding, and knowledge-sharing for new team members.

• Support process improvement, documentation, and automation initiatives.

• Provide inputs to Leads on process gaps, operational risks, and improvement © Arcadia | 1

What will help you succeed

Must Haves

• Bachelor or Master Degree preferred in one of the following fi elds; engineering, fi nance, or business.

• Basic knowledge of fundamental energy industry terms and concepts preferred.

• Ability to work the overlapping shift (6 PM – 3 AM IST) in a hybrid arrangement from Chennai.

• Experience with the Microsoft Office and Google suite.

• Experience in peer review, quality checks, or knowledge-sharing.

• Strong verbal, written, and interpersonal communication skills.

• Strong analytical, investigative and logical-thinking skills.

• Strong ownership and accountability.

• Strong organizational and time-management skills.

• Excellent attention to detail and accuracy.

• Ability to investigate issues systematically and identify root causes.

• Ability to work with large volumes of information and identify discrepancies or patterns.

• Ability to clearly document fi ndings, actions, and resolutions.

• Ability to work independently as well as collaboratively within a team.

• Ability to independently handle complex and ambiguous cases.

• Ability to manage multiple priorities while meeting quality and turnaround-time expectations.

• Ability to guide junior analysts on complex issues.

• Ability to identify trends and recommend process improvements.

• Ability to communicate complex fi ndings clearly to Leads and stakeholders

• Willingness to learn new processes, systems, and business concepts.

Nice to Haves

• Prior experience with data analysis in fi nance / billing / payments / energy domain or working in similar roles is preferred.

• Practical exposure to generative AI tools is a strong plus.

• Passion for Arcadia's mission for clean energy.