About Mills Properties

Mills Properties is an award-winning property management company with 33 communities located throughout St. Louis, Kansas City and Columbia, MO – and growing. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for living life’s best moments, we desire to see our team members excel and leave work every day with a sense of pride and accomplishment.

Mills Properties Core Values:

• Act Like an Owner

• Find a Better Way

• Go the Extra Mile

• Pay it Forward

• Achieve Together

We invest heavily in our team members with our Total Rewards Package. We are proud to share Mills Properties has been recognized as a 2025-2026 Top Employee Benefits Award Winner. This includes both Missouri and National recognition in the areas of medical, dental, vision, life, disability, flexibility and time off, retirement and other supplemental benefits. Additionally, Mills Properties was recently named a 2026 National Apartment Association Top Employer, further reflecting our commitment to creating an exceptional workplace for our team members.

Our Total Rewards Package Includes:

• Base Pay – Your regular salary or hourly wage, paid on our standard payroll schedule

• Incentive Pay – KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only

• Benefits – Health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program

• Retirement Contributions – 401(k) employer sponsored plan and contributions

• Health Savings Account HSA – Employer contributions

• Paid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year). Active military team members are also provided up to five (5) paid workdays per calendar year for military training, drill, or related short-term service obligations

• Paid Holidays – Thirteen paid holidays per year

• Professional Development – Training, certifications, or career development investments tailored to specific roles and development plans

• Discounts – 20% housing discount (*select communities)

• Pet Insurance - Discounted options

• Team Member Assistance Fund – For team member qualifying events when criteria is met

• Vacation Travel Incentive Program – travel/vacation voucher for team members when key tenure milestones are reached

• Stipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team members

• Other Perks and Allowances – Work clothing allowances, referral bonuses and team events, anniversary gifts

Mills Properties, Inc. is an Equal Opportunity Employer.

This description is not intended to be, and should not be construed as, an all-inclusive list of all responsibilities, skills, efforts, or working conditions associated with the job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

About the role

We are looking for experienced technicians who will use their knowledge to maintain an inviting property and address its needs, including appearance, safety, the make-ready process, preventative maintenance, and repair.

Pay is based on experience — midpoint range is $23/hr.

How you will be successful

• Receive all incoming service requests, create and prioritize work orders, assign to technicians, and monitor progress to ensure issues are handled timely and to the satisfaction of the resident

• Troubleshoot service requests by diagnosing and resolving, when possible, prior to issuing work order

• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns

• Communicate daily with property office reporting on progress of service requests 

• Identify and report to management any safety concerns, hazardous conditions or maintenance needs

• Assist maintenance supervisor with maintaining an adequate inventory of materials and supplies

• Maintain organization and cleanliness of work areas and maintenance shops

• Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures

Inspection Responsibilities

• Walking and performing a minimum of 32 inspections per day
• Communicate throughout the day with property office reporting on progress of unit inspections
• Walking and posting notices on doors informing residents of inspections
• Walking with pest control company to allow them access into units for the function of pest control duties
• Moving appliances, such as a refrigerator and/or stove out of the way for pest control company to perform their duties
• Maintain positive communication with residents and provide excellent service through courteous and timely response to resident needs and concerns
• Carrying an iPad or other electronic device to record, take photos, document unit conditions
• Transferring data obtained from inspections to computer
• Identify and report to management any safety concerns, hazardous conditions or maintenance needs
• Assist maintenance supervisor with maintaining an adequate inventory of materials and supplies
• Maintain organization and cleanliness of work areas, including maintenance shop
• Using own vehicle to go from building to building to perform all duties
• Serve as an essential team member for the property and assist with snow removal
• Support office and maintenance operations with hands-on assistance, including lifting, moving materials, and performing maintenance tasks when needed
• Perform other duties as assigned

What you need

• High school diploma or GED; Trade school degree preferred
• Valid driver’s license and proof of insurance as required by the property
• Compelling communicator with strong interpersonal, written and verbal communication skills
• Proven ability to maintain composure against obstacles; solving problems with keen insight
• Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others

Mills Properties, Inc. is an Equal Opportunity Employer.

This description is not intended to be, and should not be construed as, an all-inclusive list of all responsibilities, skills, efforts, or working conditions associated with the position. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.