Operations Coordinator

About NLA and TCS

New Left Accelerator (NLA) and its 501(c)(3) affiliate, The Capacity Shop (TCS), lead operational capacity-building programs that empower social justice organizations and movements to execute bold work safely. We bridge the gap between ambitious strategy and operational excellence, scaling structures and impact without sacrificing legal compliance or integrity. To achieve systemic change, organizations must use every tool in their toolbox effectively—including multi-entity structures. 

Through deep collaboration with field experts, we build the financial and compliance training systems that allow movement organizations to manage risk and remain resilient. Our work is rooted in a commitment to:

• Power Building For Systemic Change: Equipping organizations to build power to dismantle oppressive structures.
• Operational Power: Building the "operational" capacity to execute bold work and to strategically manage risk.
• A Multi-Entity Lens: Optimizing the diverse legal structures necessary to win critical battles.
• Transformative Partnerships: Prioritizing those working at the intersections of race, gender, and class.

At NLA, our work is guided by a Theory of Change. We accompany organizations and movements in building sustainable, resilient ecosystems prepared to win the most ambitious fights of our time.

Overview

NLA and TCS are seeking a systems-minded Operations Coordinator to support the day-to-day processes that keep our organization running smoothly. This role will split their time supporting the logistics for three critical areas: Operations, People & Culture, and Fundraising. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple workflows while collaborating with multiple stakeholders. This is a full-time, fully remote role reporting to the Finance and Operations Manager. 

This is a remote position. We strongly prefer candidates who can work 9 a.m. to 5 p.m. Central Time to support collaboration with the Operations team.

Responsibilities

Operations & Systems Logistics

• Support the Finance & Operations Manager with the high volume of contracts, including tracking the process in Asana to ensure contracts are executed in a timely and accurate manner
• In coordination with the Finance & Operations Manager, implement and maintain the Google Drive architecture, and lead troubleshooting support with staff
• Support Finance & Ops Manager with large volume of vendor bill tracking using Bill.com and QuickBooks Online
• Support additional Operations projects as assigned. 

Compliance 

• Create and maintain a compliance calendar (such as  business insurance reporting requirements, deadlines, and renewals)
• Support the Finance & Operations Manager with tracking state payroll registrations, correspondence, and business account information
• Track and maintain the organization’s state workers’ compensation insurance, including supporting the People & Culture Director with regular audits

Fundraising Operations

• Maintain up-to-date and accurate data in the contact management Airtable 
• Maintain up-to-date data in the grant tracking Airtable in collaboration with the Fundraising team
• Ensure grant and fundraising documentation including grant agreements and payment confirmations, is up-to-date and accurate in Google Drive
• Support the preparation and submission of grant materials

People & Culture (supporting the Director of People & Culture)

• Support logistics for staff step-backs and retreat planning, including: location and lodging research, scheduling, and travel logistics
• Coordinate staff recognition efforts
• Support with annual open enrollment and other benefits administration projects 

Skills and Qualifications

• Strong alignment with NLA’s vision and organizational values 
• Minimum of 3 years of experience in nonprofit operations/administrative roles, with a strong preference for candidates who have movement-building and/or 501(c)(4) experience
• Proficiency with database management that includes grants and/or contracts tracking
• Experience and an understanding of nonprofit compliance requirements, strong preference or experience with multi-entity compliance across 501(c)(4), 501(c)(3), campaign, PAC
• Solid judgment, project management, analytical, planning, and problem-solving skills
• Strong written and verbal communication skills
• Strong attention to detail and highly organized
• Proficiency in coordinating multiple projects and competing deadlines
• Commitment to a collaborative and learning culture
• High level of professionalism and discretion in handling confidential information
• Knowledge of and familiarity with the following systems: Google Suite, Asana, Dropbox Sign (or similar e-signature software), Airtable, QuickBooks Online, and Bill.com

Compensation, Benefits, and Position Details

Title: Operations Coordinator

Reports to: Finance and Operations Manager

Hours: Full-time

Location: Remote, U.S.-based (applicants must reside and be able to legally work in the United States); Some domestic travel required (1-3 times per year)

Compensation: Starting at $60,720-$66,000 per year

Benefits: NLA offers a competitive benefits package available to all full-time employees, including: 

• 100% employer-paid medical insurance
• Dental and vision insurance covered at 75%
• 50% employer-paid insurance coverage for all dependents
• Employer-paid short-Term disability and life insurance
• FSA/HSA accounts
• Flexible paid time off, including vacation and sick time, 11 paid holidays, 1-week summer break, and 1-week winter break
• Professional development funding
• Monthly work-from-home technology stipend 
• Retirement plan with up to 4% employer matching

Equal Opportunity Employer

New Left Accelerator and The Capacity Shop provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.