About RheoSense, Inc.

RheoSense, Inc. (RheoSense) is a leading scientific instrumentation company specializing in high‑precision microfluidic viscosity measurement technology. Our innovative VROC® platform is trusted by researchers, engineers, and scientists across biotechnology, pharmaceuticals, materials science, and advanced manufacturing.

We are committed to delivering accurate, reliable, and user‑friendly measurement solutions that empower our customers to accelerate discovery, improve product performance, and drive scientific advancement.

At RheoSense, we foster a collaborative, fast‑moving environment where innovation, continuous improvement, and customer focus guide everything we do. As we continue to grow, we’re looking for talented individuals who are excited to contribute to cutting‑edge technology and make a meaningful impact in the scientific community.

Position: Application Scientist (AS)
Location: This remote, home‑based position is open to candidates located in Germany, the United Kingdom, or Italy. The role blends Application Scientist and Field Service responsibilities and requires frequent travel across the EMEA region to support customer installations, training, and ongoing technical needs. The employee will collaborate regularly with RheoSense’s U.S.-based teams headquartered in San Ramon, California.
Employment Structure: Employment for this position will be facilitated through an Employer of Record (EOR), Rippling, which will serve as the legal employer in the employee’s country of residence and administer payroll, statutory benefits, and compliance with applicable labor laws. RheoSense, Inc. will retain responsibility for day‑to‑day oversight, job responsibilities, and performance management.
Benefits & Perks: Benefits and perks for this role are administered by Rippling and comply with all applicable statutory requirements in Germany, the United Kingdom, and Italy, based on the employee’s work location. Additional role‑specific or company‑provided benefits may be included in line with local regulations and EOR policies.

Application Screening Process:  Your application will not be considered if you fail to meet the minimum qualifications listed below or do not submit a detailed cover letter and resume as required for the application screening process.
Salary: €65,000–€80,000 base salary, plus eligibility for a performance‑based bonus. The successful candidate’s starting base salary will be determined by permissible, non‑discriminatory factors such as skills, experience, and geographic location. It is not typical for an individual to be hired at or near the top of the base range for this role.
Who You Are

You are a scientifically driven, hands‑on Application Scientist who thrives in a fast‑paced instrumentation environment. You’re comfortable diagnosing issues on precision instruments, guiding customers through complex workflows, and translating scientific concepts into practical solutions. You collaborate seamlessly with internal teams and support business development efforts through technical expertise, demonstrations, and customer‑focused insights. You bring professionalism, calmness under pressure, and a strong service‑first mindset that ensures customer success.
Job Responsibilities and Expectations
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

• Provide scientific training, demonstrations, and workflow consultations for RheoSense instruments and software.
• Translate viscosity, rheology, and microfluidic concepts into practical applications for customer workflows.
• Guide customers in method development, data interpretation, and best practices for high‑precision viscosity measurements.
• Support customers both remotely and on site to ensure successful integration of RheoSense technologies.
• Install, configure, and maintain RheoSense instruments at customer sites as needed.
• Troubleshoot and resolve technical issues to ensure optimal instrument performance and minimal downtime.
• Document service activities, customer interactions, and technical findings accurately and promptly.
• Provide technical expertise during customer evaluations, demos, and discussions to support business development efforts.
• Identify customer needs and communicate insights to sales, engineering, product development, and R&D teams.
• Maintain a high level of professionalism and customer satisfaction during all field and remote interactions.
• Travel within the employee’s home country and across Europe (EMEA) as required.
• Other duties as assigned.

Minimum Qualifications

• Master’s degree in a scientific or engineering discipline (e.g., Chemistry, Chemical Engineering, Materials Science, Mechanical Engineering, Biophysics); PhD highly desirable
• Hands‑on experience with scientific instrumentation, analytical equipment, or laboratory measurement systems
• Demonstrated ability to translate scientific concepts into practical applications
• Technical aptitude for troubleshooting and resolving instrument or system issues
• Strong communication skills with the ability to explain complex concepts clearly
• Ability to work independently in a remote environment while collaborating with global teams
• Fluency in English is required; German proficiency is strongly preferred. Additional European language skills, such as Italian, are a plus.
• Valid driver’s license
• Ability to lift, carry, or move equipment up to 40 lbs (18 kg)

Preferred Qualifications

• PhD in a relevant scientific or engineering discipline
• Experience with viscosity, rheology, microfluidics, or related technologies
• Prior applications scientist or customer‑facing scientific support experience
• Hands‑on experience with instrument installation, calibration, or field service
• Technical support experience for sales or business development
• Strong data analysis and scientific interpretation skills
• Proficiency in German; additional European languages are a plus

Physical Requirements
These physical requirements are not exhaustive, and additional job-related physical requirements may be added to these on an as-needed basis.

• Ability to remain in a stationary position for extended periods while working at a computer, providing remote support, or participating in virtual meetings.
• Ability to operate a computer, keyboard, mouse, and standard office equipment.
• Ability to move within office and lab environments for instrument handling, installation, or collaboration.
• Ability to lift, carry, or move equipment up to 40 lbs (18 kg) and perform hands‑on tasks associated with instrument installation and field service work.
• Ability to travel for onsite service visits, installations, and customer support across Germany and Europe.

Closing

Continuous Recruitment. We are accepting and reviewing all qualified applicants who meet the minimum requirements on an ongoing basis.

Application Screening Process

Applications will not be considered if minimum qualifications are not met or if a detailed cover letter and resume are not submitted.

By submitting your application, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws.

Equal Opportunity Statement

RheoSense welcomes applicants of all genders, backgrounds, and abilities. We value diversity and are committed to equal opportunity employment.