Title: Project Manager, Low Voltage

Reports To: Director of Implementation                                  Classification: Exempt
Department: Project Management                                             Position Type: Full-Time

Who we are:

SmartChoice is a North American technology partner delivering telecommunications, internet connectivity, network infrastructure, integrated software platforms, and physical security for multi‑location and large organizations. We support organizations that demand reliability at scale, from regional operations to complex, multi‑site enterprises.

Our integrated software connects directly with the telecom, network, and security solutions we deploy, giving customers a unified ecosystem rather than a fragmented technology stack. With teams positioned across the country and a 24/7/365 U.S.-based signature service model, we provide the reach of a national provider with the responsiveness of a dedicated partner—keeping every location connected, protected, and operating with confidence

Why join us?

At SmartChoice, we believe that greatness is achieved through collaboration, creativity, and a relentless commitment to white-glove service and customer success. We don’t just provide services—we build partnerships and create lasting impacts for businesses across the country. As a leading provider of advanced telecom, internet, security, and infrastructure solutions, we empower our clients with the tools they need to thrive in today’s fast-paced, tech-driven world.

Our people are the heart of what we do, and we pride ourselves on fostering a dynamic and inclusive work environment where everyone’s voice is heard. Our culture thrives on creativity, collaboration, and celebrating successes—big and small.

As part of our team, you'll be joining a company that values innovation, teamwork, community engagement, and professional growth. Whether it's through professional development, team-building events, or mentorship opportunities, we ensure that our employees feel supported and empowered to achieve their goals. If you're driven, passionate, and ready to make an impact, we want you to be part of our journey.

Job Overview:
The Low Voltage Project Manager owns the full lifecycle of low voltage and Telecommunication project from kick-off call through close-out.  This role ensures projects are delivered on time, within scope, and minimal rework. While maintaining Smart Choice standards of quality and customer satisfaction. The Project Manager will coordinate with all stakeholders: internal teams (Sales, Client Success, Dispatch, Field Engineer, and Staging), clients, general contractors, and vendors to successfully manage multiple projects simultaneously.  This position requires hands-on experience with structured cabling, wiring, and infrastructure projects.  You are expected to independently read site plans, validate site readiness, coordinate vendors, and proactively resolve issues before it impact timelines or customer experience.

Supervisory Responsibilities:

·       None

Key Responsibilities:

·       Manage end-to-end delivery of client onboardings, installations, site builds, relocations, and upgrades.

·       Conduct onsite site survey and discovery calls; translate findings into actionable project plans.

·       Serve as primary customer contact, responding to requests in a timely manner, including occasional after-hours.

·       Manage multiple low voltage projects from initiation through closeout.

·       Collaborate with sales and engineering teams during project handoff and execution

·       Coordinate scheduling, materials, labor, and resources for each project

·       Apply for and manage permits when required, ensuring no project delays due to compliance gaps.

·       Read and interpret site diagrams, wiring schematics and cabling layouts without assistance.

·       Work closely with dispatch, field technicians, and subcontractors to ensure timely completion

·       Track project progress daily, budgets, and timelines; adjust schedules and resources as needed to stay on track.

·       Own issue resolution -track, follow up and close out all installation and post-installation issues.

·       Create, assign, and manage tasks in project management systems (Asana preferred) with complete accuracy.

·       Manage change orders, RFIs, and project documentation.

·       Ensure compliance with company standards, safety regulations, and industry best practices

·       Oversee project billing, invoicing, and cost control.

·       Maintain accurate records in project management tools (e.g., Asana or similar systems).

·       Ability to hold other accountable while maintaining professionalism.

Who you are:

·       Bachelor’s degree or equivalent experience.

·       3+ years of project management experience in UCaaS, VoIP, telecommunications, or related technical fields.

·       Experience with cabling and large-scale infrastructure projects, including coordinating low-voltage vendors.

·       Ability to read and interpret site diagrams, wiring diagrams, and structured cabling layouts.

·       Experience managing multiple large projects in enterprise environments.

·       Experience with phone carrier provisioning, including porting and routing.

·       Experience provisioning clients and delivering end-user training.

·       Knowledge of networking concepts including WLAN, LAN, and WAN.

·       PMP certification is a plus.

Qualifications, Experience & Education:

• 3–5+ years of experience in low voltage projects, UCaas, VOIP or Telecommunication projects.
• Strong understanding of LAN, WAN and WLAN environments.
• Strong knowledge of low voltage systems (structured cabling, AV, security systems, access control, etc.)
• Experience in with cabling infrastructure: AV, Security and Low voltage.
• Experience with managing mid-size (10-99 runs) to large-scale (100 and over runs) infrastructure projects.
• Proven ability to manage multiple projects and deadlines simultaneously
• Excellent communication, organizational, and problem-solving skills
• Experience reading Floor plans, wiring diagrams, blueprints, schematics, and technical documents
• Proficiency with software related platforms such as Asana, ProCore, Microsoft Office Suite.

Preferred Qualifications:

• PMP certification or equivalent project management certification
• Experience with platforms such as Asana, ServiceNow, ProCore, or similar tools.
• Knowledge of BICSI standards or other industry certifications OSHA 10 & 30.
• Prior experience managing field technicians and subcontractors.

Physical Requirements:

·       Prolonged periods of sitting and working at a computer.

·       Must be able to lift up to 15 pounds at times.

·       This is an in-office position with some on-site responsibilities.

·       Ability to walk construction sites and inspect wiring or infrastructure work when required.

·       Occasional travel that could include overnight.

Perks:

• Competitive salary with performance-based incentives
• Comprehensive health benefits (medical, dental, vision, life insurance)
• Generous paid time off
• Employer-matched 401(k)
• Monthly cell phone stipend
• Employee Assistance Program
• Generous PTO

What We Offer:

• Culture of Innovation: You’ll be part of a forward-thinking team that’s driving the future of business communications.
• Growth Opportunities: As SmartChoice continues to expand, so do the opportunities for our team members to take on new challenges.
• Fun & Collaborative Environment: We’re serious about our work, but we also know how to have a good time. From team-building events to spontaneous brainstorming sessions, SmartChoice is a place where your voice will be heard, and your efforts will be recognized.

At SmartChoice, we embrace a work culture that champions teamwork, creativity, and fun while striving for excellence in everything we do. We believe that when passionate individuals come together, great things happen. If you’re looking to contribute to a growing company that is shaping the future of business communication, we want you on our team. Apply now and start making your mark at SmartChoice!

SmartChoice provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.  Discrimination of any type is not tolerated.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.