About Speed Xpress Inc.

Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we’re more than just a delivery company – we’re partners in success. We believe that ecommerce delivery shouldn’t be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that’s designed to meet business's needs, exceed their expectations, and future-proof their ecommerce business.

In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide – with the number constantly growing. And we have no plans of slowing down.

About the role

The Billing Coordinator supports hub operations by reviewing and validating billing related to sorting labor and last-mile delivery services. This role is responsible for reconciling operational data, verifying vendor invoices, and ensuring billing aligns with contractual rate structures.

The position also manages claims related to delivery issues such as missing or invalid Proof of Delivery (POD), mis-deliveries, or damaged shipments. The Billing Coordinator collaborates closely with operations teams, Delivery Service Partners (DSPs), and the finance department to maintain accurate billing records in a fast-paced logistics environment.

Key Responsibilities

Last-Mile DSP Payments & Claims

• Review, validate, and process high-volume DSP claims accurately and within established timelines.
• Investigate claim disputes and coordinate resolutions with internal and external stakeholders.
• Verify DSP payments against contracted rates, route data, and operational records.
• Maintain and update DSP rate tables to reflect contractual and operational changes.

First-Mile Pickup Cost Management

• Track, reconcile, and analyze first-mile pickup costs across carrier and DSP partners.
• Identify billing discrepancies and collaborate with Operations to resolve variances promptly.
• Support cost reporting and financial visibility for first-mile operations.

Warehouse Labor Timesheet Administration

• Collect, consolidate, and review timesheets from multiple staffing agencies.
• Validate labor hours against operational records to ensure payroll accuracy.
• Partner with the Operations team to streamline timesheet submission and approval processes.

CPP Dashboard Maintenance

• Collect and input encoding scan data to support ongoing CPP dashboard reporting.
• Ensure data accuracy, completeness, and timely updates.
• Collaborate with Operations to maintain reporting integrity and process consistency.

Client Billing & Reconciliation

• Manage billing and payment processing for client projection programs.
• Oversee invoicing, payment tracking, and reconciliation for USPS-related projects.
• Ensure all invoices are generated accurately and issued on schedule.
• Support billing analysis and reconciliation across multiple client accounts.

Qualifications

• 1–3 years of experience in billing, accounts payable/receivable, accounting, or logistics finance.
• Strong attention to detail with the ability to manage high-volume data validation and reconciliation tasks.
• Advanced proficiency in Microsoft Excel and/or Google Sheets.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills for cross-functional collaboration.

Preferred Experience

• Experience working with DSPs, carrier networks, transportation, or last-mile logistics operations.
• Knowledge of warehouse labor management and staffing cost controls.
• Experience supporting billing and reconciliation processes for e-commerce, parcel delivery, or 3PL clients.
• Bilingual proficiency in English and Chinese is a strong asset for internal collaboration but not required.