Sprout Therapy PDX
Billing Clerk Job Description

Updated: 4/16/2026

Position Overview: The Billing Clerk is responsible for processing insurance claims, managing billing workflows, and supporting the revenue cycle for Sprout Therapy PDX. This position requires attention to detail, knowledge of Oregon Medicaid (OHP), and the ability to work efficiently with insurance verification and claims submission. The role supports our clinical team by ensuring accurate and timel billing processes that align with Sprout Therapy PDX’s mission and values.

This is a full-time (40 hrs/week) position with a flexible weekly schedule, with an hourly range of $25-30/hr, depending on experience.

About Sprout Therapy PDX: At Sprout, we believe in creating the best atmosphere for our clients and employees and giving back to our community. Our mission is to help members of our communities reconnect with the things that are truly important and thrive, both in their own lives and in their relationships. We strive to make wellness a down-to-earth practice. Our vision is to eliminate mental health stigma by creating awareness of, appreciation for, and acceptance of mental health self-care. We are a fun, dynamic, and collaborative team who values working together and helping improve the health and wellness of our communities.

Reports to: VP of Finance

OUR CORE VALUES

Sprout Therapy PDX abides by the following values and seeks to hire staff who bring these ideas to life:

Clinical Excellence and Confidence:
We understand the challenges faced by mental health professionals in dysfunctional systems and seek to create a space where individuals with strong clinical minds can perform their work confidently and independently within a healthier system. Join us in creating a supportive environment where you can make a meaningful difference in the lives of your clients. We admire strong clinical minds who can perform their work with confidence and independence.

Love and Enthusiasm for Mental Health:
We are looking for individuals who have a deep love and enthusiasm for mental health. If you feel drawn to this field and are passionate about making a positive impact on the experience of both clinicians and clients alike, Sprout Therapy PDX is the place for you. We want team members who practice what they preach, show up with excitement, and are dedicated to the powerful work we do.

Awareness and Integration of Intersectionality:

Sprout Therapy PDX is committed to serving a diverse range of clients and we do our best to integrate intersectionality into all areas of our practice. We recognize the importance of understanding and considering the unique experiences and challenges faced by marginalized individuals. Therapy is a political act; our team must have consideration for others’ lived experiences and have awareness of how our own privileges and biases impact our practice. If you are aware of your own intersectionality and demonstrate consideration for others' lived experiences, we invite you to join our team.

Emotional Intelligence and Flexibility:
Emotional intelligence and flexibility are crucial at Sprout Therapy PDX. We prioritize creating a warm and supportive environment for our clients, as well as our colleagues and staff. We seek individuals who demonstrate unconditional positive regard and assume the best in the face of challenges, disagreements, or conflict. As a growing new(er) business, flexibility is equally important, as procedures, policies, and workflows are sure to change during your tenure with us.

Duties/Responsibilities:

Claims Processing

• Submit insurance claims accurately and timely via SimplePractice.
• Verify client insurance benefits and coverage details 7 days out from scheduled appointment.
• Verify OHP eligibility and understand authorization requirements for mental health services.
• Follow up on claim denials and resubmit corrected claims.
• Review and post payments from EOBs (Explanation of Benefits).
• Communicate with clients regarding billing questions and payment arrangements.

• Process Oregon Health Plan (OHP) claims with knowledge of CCO requirements.
• Understand Oregon Medicaid billing codes and documentation requirements.
• Maintain accurate records for OHP reporting and audit compliance.
• Other duties as assigned. 

Administrative Support

• Data entry into ROADS portal.
• Assist with client scheduling and appointment coordination as needed.
• Maintain organized filing systems for billing records and documentation.
• Provide general administrative support to clinical and administrative staff as directed.
• Set clear goals and develop realistic timelines to achieve them.
• Maintain a manual with step-by-step instructions for billing processes.
• Create reports for finance as-needed.
• Approach work collaboratively and with a genuine investment in team growth.
• Other duties as assigned.

Qualifications and Skills

• Alignment with our company’s culture, mission, and values.
• 2+ years of experience with Oregon Medicaid/OHP billing and claims processing.
• Experience with medical billing software, preferably SimplePractice.
• High school diploma or equivalent; additional training in medical billing or healthcare administration preferred.
• Strong attention to detail and excellent organizational skills.
• Professional demeanor with ability to handle confidential information.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong communication skills and collaborative approach to supporting team goals.
• Reliable attendance and commitment to maintaining accurate billing records.

Equal Opportunity Employment

Sprout Therapy PDX is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law. Sprout Therapy PDX complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Sprout Therapy PDX is committed to providing accommodations to individuals with disabilities. If you require accommodations, please contact Leadership to discuss your needs.

Please note that this job description is not intended to be a contract, implied or otherwise, and may be revised or updated at any time at the discretion of Sprout Therapy PDX. Employment with Sprout Therapy PDX is at-will, meaning that both the employee and Sprout Therapy PDX have the right to terminate the employment relationship at any time, with or without cause or notice.