About the Company

Sway is a fast-growing logistics and technology company building next-generation delivery and return solutions for modern e-commerce brands and 3PLs.

We’re rethinking how packages move, making delivery and returns faster, more reliable, and more seamless for customers and brands alike. As we continue to grow, we’re looking for reliable team members to help power our overnight warehouse operations.

About the Role

We are hiring a Warehouse Lead to support warehouse operations. This role is hands-on and fast-paced, focused on coordinating workflow, supporting the team on the floor, and ensuring accurate and efficient processing of inbound and outbound shipments.

You will also serve as the on-shift point person, helping guide associates, maintain operational standards, and communicate updates to the Operations Manager. This is a great opportunity for someone looking to step into a leadership role while still working directly in warehouse operations.

What You’ll Do

• Receive, sort, and organize incoming inventory and shipments
• Support daily inbound and outbound warehouse operations alongside the team
• Maintain accurate inventory records and ensure shipment tracking is up to date
• Monitor workflow to ensure accuracy, efficiency, and timely processing
• Serve as the on-shift point person for questions, coordination, and support
• Help train and guide warehouse associates on standard procedures
• Verify shipping labels, delivery photos, and shipment details for accuracy
• Coordinate with drivers to support pickups, deliveries, and handoffs
• Track, review, and help resolve failed or exception deliveries
• Maintain a clean, organized, and safe warehouse environment
• Communicate operational updates, issues, and priorities to the Operations Manager
• Identify and suggest opportunities to improve warehouse efficiency

What We’re Looking For

Required:

• 1+ years of experience in a warehouse or logistics environment
• Experience working on a team and/or supporting or training peers
• Familiarity with basic warehouse procedures, tools, and safety standards
• Comfortable using warehouse apps or systems to log packages and track shipments (training provided)
• Strong attention to detail and ability to follow processes accurately
• Good communication skills for working with team members and drivers
• Ability to lift and move boxes (up to 30 lbs) and stay active throughout the shift

Nice to Have:

• Forklift certification (not required)
• Bachelor’s degree or equivalent experience preferred

Why Join Sway

• Be part of a fast-growing startup shaping the future of logistics
• Hands-on role with real impact on daily operations
• Supportive, team-oriented warehouse environment
• Opportunity for growth into lead or full-time roles as we expand
• Paid Time Off (PTO) eligibility for part-time employees

The Sway Way

• Embrace Change: We adapt quickly and turn challenges into opportunities
• Every Package Matters: Accuracy and care drive everything we do
• Trust Your Numbers: We rely on metrics to guide improvement
• Seek Responsibility: We take responsibility and follow through
• Low Ego, High Ambition: We work collaboratively and support each other

Operations | Philadelphia, CA
Pay: $20.00/hour
Schedule: Morning shifts (5:00 AM – 9:00 AM)
Location: Onsite – Philadelphia, PA