Senior Site Merchandiser

SwimOutlet.com | Reimagine the Future of E-Commerce

We're not looking for someone to follow the playbook. We're looking for someone who's ready to rewrite it.

At SwimOutlet, we're doing things a little differently.

We believe the future of e-commerce isn't about showing customers more products. It's about understanding them so well that shopping feels effortless, personal, inspiring, and maybe even a little magical.

And we believe AI is about to change everything. Not just how quickly we work, but what's possible.

We're looking for someone who blends the instincts of a merchant, the imagination of a creator, the curiosity of an inventor, and the analytical mind of a strategist.

A creative rebel. A builder. An experimenter. Someone who sees what could be, not just what is.

If that sounds like you, we'd love to meet you.

The Opportunity: Build What Comes Next

SwimOutlet is the largest online specialty retailer for swimming and water sports in the United States.

We serve competitive swimmers, parents, coaches, teams, fitness enthusiasts, and everyone who loves being in the water.

We have incredible brands, passionate customers, and an opportunity to rethink how people discover, explore, and shop.

That's where you come in.

As our Senior Site Merchandiser, you'll shape the shopping experience across SwimOutlet.com.

But we're not asking you to maintain what exists.

We're inviting you to imagine what doesn't exist yet.

What if a swim parent could find the perfect goggles for their child without knowing anything about goggles?

What if a competitive swimmer discovered the ideal gear before knowing they needed it?

What if AI agents could anticipate customer needs, personalize product discovery, and continuously improve the shopping experience?

What if shopping stopped feeling like searching and started feeling like discovery?

These are the experiences we want you to help create.

Your Superpower: Imagination Meets Execution

We love big ideas. But we love turning them into reality even more. That’s part of the opportunity.

We're looking for someone who wants to discover what's next, build it, learn from it, and make it better.

Someone who believes shopping can be more intelligent, more human, more personal, and a whole lot more inspiring.

Someone who doesn't just see the future of e-commerce. Someone who wants to create it.

• Reinvent product discovery. Rethink navigation, search, filters, recommendations, and the customer journey. Eliminate friction customers have learned to tolerate.
• Make personalization feel personal. Create experiences that understand the difference between a competitive swimmer, a coach, a swim parent, and someone planning a beach vacation.
• Put AI and agents to work. Build intelligent workflows, automate repetitive tasks, and imagine entirely new merchandising capabilities.
• Turn data into discoveries. Uncover insights in customer behavior, shopping patterns, and product performance, then transform those insights into action.
• Experiment relentlessly. Challenge assumptions, test bold ideas, learn quickly, and continuously improve through A/B testing.
• Connect creativity with commerce. Collaborate with Buying, Planning, Marketing, Creative, Product, and Technology to inspire customers and drive results.
• Create loyalty through experience. Make SwimOutlet a destination customers love returning to because shopping feels remarkably easy.

You'll have the freedom to question, explore, create, and build, and the responsibility to turn imagination into results.

We want you to help us imagine more.

What Success Looks Like

A year from now, we want more than a better-merchandised website.

We want intuitive, personalized shopping journeys. Customers discovering the right products with less effort and greater confidence.

AI agents eliminating repetitive work. Bold ideas becoming reality.

Stronger conversion. Greater customer loyalty. And innovations we couldn't have imagined before you joined us.

What You'll Have: The Freedom to Create What's Next

This isn't a role where you'll be handed a playbook and asked to follow it.

You'll have:

• Direct access to leadership. Report directly to our President and Chief Product Officer, with the opportunity to influence the future of SwimOutlet's digital shopping experience.
• No politics. No unnecessary layers. We value great ideas, open conversations, and people who challenge conventional thinking. The best idea wins, regardless of where it comes from.
• Intense collaboration. Work shoulder to shoulder with Buying, Planning, Product, Engineering, Marketing, Creative, and Technology. Big ideas don't happen in silos.
• The freedom to experiment. Challenge assumptions, test bold ideas, learn quickly, and help us discover better ways of doing things.
• AI as your creative accelerator. Explore agents, automation, intelligent personalization, and emerging technologies to build shopping experiences that haven't existed before.
• A meaningful opportunity to make an impact. Help reinvent the shopping journey for one of the largest specialty e-commerce destinations in swimming and water sports.
• Compensation up to $200,000 annually. We're looking for exceptional creativity, intellect, merchandising expertise, and the ability to turn ambitious ideas into measurable results.

What we won't have?

Endless meetings about meetings. Innovation that never gets beyond a presentation. Or a culture where "that's how we've always done it" is considered a good answer.

We believe extraordinary things happen when curious minds, bold ideas, emerging technology, and talented people come together.

Bring your imagination. Bring your intellect. Bring your willingness to challenge what's possible.

We'll bring the opportunity to build something extraordinary.

One Last Thing...

If you've ever looked at an e-commerce website and thought, "There has to be a better way," we want to hear from you.

If you've built something unconventional that worked, we want to see it.

And if AI has changed how you think about what's possible, we're especially interested.

You might be exactly who we're looking for.

How to Apply: Show Us How You Think.

No resume. No cover letter. Just you, your ideas, and a glimpse into how your mind works.

We believe the most interesting people don't always fit neatly onto a resume.

We'd rather see your imagination, curiosity, creativity, and ability to turn ideas into something remarkable.

So we're doing things a little differently.

Record two short videos (3–5 minutes each). Use Loom, Zoom, your phone, or whatever works best for you. No fancy production necessary. We're interested in your thinking, not your video-editing skills.

Video 1: Reimagine the Shopping Experience

Show us something in e-commerce you believe could be dramatically better.

Visit SwimOutlet.com or choose another e-commerce website that inspires you to think differently.

Imagine you have the freedom to reinvent part of the customer shopping journey.

Walk us through:

• What do you see that others might miss? Identify a friction point, missed opportunity, or customer experience that could be reimagined.
• What's your big idea? Show us how you would transform that experience into something more intuitive, personalized, engaging, or even a little magical.
• Why would customers love it? Help us understand how your idea makes shopping easier, more enjoyable, or more meaningful.
• How would you bring it to life? Tell us how you might use AI, personalization, data, or emerging technology to make your vision possible.

You can share a sketch, prototype, screen recording, mockup, or simply walk us through your thinking.

Surprise us. Challenge conventional thinking. Show us something we haven't considered.

We're not looking for the perfect answer. We're looking for an original perspective and the imagination to see what's possible.

Video 2: Show Us Your AI Superpower

Show us something you've created, improved, or reimagined using AI.

We want to see how you use technology to think bigger, work smarter, and solve problems in ways that weren't possible before.

Choose a real example from your work, a personal project, or something you've built through experimentation.

Walk us through:

• The challenge: What problem or opportunity inspired you?
• Your creation: What did you build or improve? Perhaps an AI agent, automated workflow, customer insight tool, personalized experience, or something entirely unexpected.
• How it works: What information goes in? What happens behind the scenes? What comes out?
• Your creative contribution: What decisions, insights, or original thinking did you bring that AI couldn't provide on its own?
• The impact: What changed? What did you learn? What would you improve next?

Don't have a finished AI system to show us? That's okay. Demonstrate a concept, experiment, or prototype that illustrates how you would use AI to create something meaningful.

We want to see how you think with AI, not simply what AI can generate for you.

A Few Things to Know

We're not judging your presentation skills, video quality, or whether you've mastered every AI tool.

We're looking for people who are curious enough to ask better questions, creative enough to imagine new possibilities, and resourceful enough to bring those ideas to life.

You don't need permission to think differently here.

You don't need to have every answer.

And you definitely don't need to tell us what you think we want to hear.

Show us what excites you. Show us what you've built. Show us what you believe could be possible.

We're ready to be inspired.

Come make some waves with us.

SwimOutlet.com | Part of Spiraledge, Inc.