FIFA Safety & Hospitality Supervisor

About Windwalker Group:


Windwalker Group is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting-edge technology solutions.


Our diverse offerings include:

  • Building security design
  • Concierge services
  • Security Guards
  • Access control 
  • Cybersecurity
  • Customized training programs
  • Project management 
  • Multimedia solutions

We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success. 


At Windwalker, our mission is to deliver innovative security and professional development solutions that empower organizations, protect communities, and drive lasting success through excellence and care.


Windwalker: Securing Today, Building Expertise for Tomorrow

Discover more at www.Windwalker.com


FIFA Safety & Hospitality Supervisor:


Location: City Hall Plaza, Boston, MA

Pay: $35.00 / hr

Schedule: Full program: May 20 – June 30, 2026 (41 days)

Shifts: 8-hr and 12-hr shifts — day, evening, and overnight


ABOUT THIS ROLE:

Windwalker Group is hiring Security Supervisors for the Boston 26 FIFA Fan Festival™. Supervisors provide frontline shift oversight across all posts at City Hall Plaza. You will lead a team of security officers, verify post coverage, handle escalations, and serve as the key link between deployed officers and the command team.


WHAT YOU WILL DO:

  • Conduct hourly post checks for all assigned officers and log findings each shift
  • Verify full post coverage at shift start and report any gaps immediately
  • Handle officer-reported escalations and determine the appropriate response
  • Run pre-shift briefings for your team covering assignments, risks, and communications
  • Monitor crowd behavior across your zone and reposition officers as conditions require
  • Ensure officers maintain professional uniform and conduct throughout the shift
  • Hand off to the incoming Supervisor with a full verbal and written situation report
  • Document all significant events and officer observations in the daily incident log

WHAT WE ARE LOOKING FOR:

  • Minimum 2 years security experience with at least 1 year in a supervisory or lead role
  • Prior large venue or multi-day event supervision experience strongly preferred
  • Strong written and verbal communication for incident reports and logs
  • Must pass a background check before deployment

HIRING INCENTIVES:

  • $100 employee referral bonus — available to the first 50 hires
  • $300 completion bonus — paid upon successful completion of all assigned shifts

BENEFITS:

  • Weekly pay — every Friday
  • Free uniform provided
  • Free MBTA T-Pass for the month of June
  • $100 sign-on bonus for the first 50 hires
  • $300 completion bonus upon successful completion of all assigned shifts
  • Once-in-a-generation experience securing the FIFA Fan Festival™ Boston 2026
  • Career development and advancement opportunities within Windwalker Security

HOW TO APPLY:

Visit www.windwalker.com/careers to apply online.

Phone: (833) 505-1022 | 529 Main Street, Suite P200, Boston, MA 02129


Security

Boston, MA

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