Control Centre Operations Analyst

Era4 is supporting Valencia Energy with its continued growth and recruitment. Valencia Energy operates power generation, renewable energy and critical infrastructure assets across the UK, with a 24/7 Control Centre providing monitoring, incident management, security oversight and operational support to data centre clients. Working closely with Valencia, Era4 develops and operates renewable-powered AI infrastructure, transforming legacy industrial and energy sites into modern data-centre facilities.

Control Centre Operations Analyst

Location: Ardley, Oxfordshire (Valencia Control Centre)
Shift Pattern: 4 on / 4 off rotating days and nights (24/7 operation)

The Role

We're looking for a proactive Control Centre Operations Analyst to join our 24/7 operations team. You will monitor and manage power generation assets and data centre operations, responding to alarms, coordinating incidents, supporting engineers, and ensuring high levels of asset performance, safety, and customer service.

This is an excellent opportunity for someone with experience in control room, utilities, critical infrastructure, NOC, SOC, or operational monitoring environments.

Key Responsibilities

Operations & Monitoring:

• Monitor and control operational assets, data centre alarms, performance KPIs and environmental conditions using SCADA and related systems.
• Respond to alarms, faults and operational incidents in real time, ensuring appropriate escalation.
• Coordinate call-outs and provide operational support to field engineering teams.
• Manage access control, CCTV and security incidents across operational and customer environments.

Service & Incident Management:

• Manage and triage tickets through Halo and other operational systems.
• Act as a key point of contact for customers and stakeholders.
• Provide timely incident updates, communications, and escalations.
• Coordinate with engineers, site teams, security providers, and third parties.

Performance & Reporting:

• Support asset optimisation, reliability, and continuous improvement initiatives.
• Maintain accurate operational, maintenance, and incident records.
• Produce operational reports and performance information.
• Support planning, compliance, and safety activities.

Skills & Experience

Essential:

• Previous experience using SCADA, monitoring platforms, or similar operational systems.
• Ability to work independently and make decisions under pressure.
• Problem solving skills in a real time operational environment.
• Proactive approach with sound judgement and escalation awareness.

Desirable:

• Experience in power generation, utilities, critical infrastructure, data centres, NOC/SOC, or other 24/7 operations.
• Knowledge of alarm monitoring, incident management, or access control systems.
• Experience with CCTV, security monitoring, or access management platforms.
• IOSH or similar health & safety qualification.
• Experience with operational reporting and data analysis.

Why Join Era4:

You’ll be joining a mission-driven start-up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next-generation company operates at scale.

Diversity & Inclusion:

Era4 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.