About Qalam
Qalam is a dynamic nonprofit organization committed to serving communities through Islamic education, spiritual development, and impactful programs. With multiple operational tiers—including educational institutions, community programming, travel, media, and development—Qalam functions across various entities under a unified vision.

About the role

• The Project Manager (PM) plays a critical role in driving cross-functional initiatives, managing complex timelines, and ensuring executional excellence across Qalam’s departments and entities. Reporting directly to the COO, the PM serves as the operational right-hand in tracking priorities, supporting execution, and translating strategic vision into actionable plans. This individual must be highly organized, resourceful, and capable of managing multiple projects within a fast-paced nonprofit environment. Additionally, this role provides executive administrative (EA) support to senior leadership.

What you'll do

• Project & Program Management
• • Manage and execute key cross-departmental projects from initiation to completion (e.g., construction, program launches, system rollouts).
  • Create and maintain project timelines, task assignments, and milestone tracking.
  • Ensure clear communication of project goals, updates, and challenges to stakeholders.
• Operational Coordination
• • Support the COO in operationalizing strategic priorities and ensuring accountability across departments.
  • Develop and maintain internal dashboards, project trackers, and SOP documentation.
  • Collaborate with department leads to identify bottlenecks and optimize workflows.
• Internal Communication & Reporting
• • Facilitate weekly check-ins and project reviews with relevant teams.
  • Prepare executive summaries, board-ready reports, and post-project evaluations.
  • Support the COO in preparing for leadership meetings, retreats, and strategic planning sessions.
• Systems & Process Development
• • Assist in implementing organizational tools (e.g., project management software, CRM, file management).
  • Recommend process improvements and best practices across administrative, programmatic, and development functions.
• Executive Administrative Support
• • Manage calendars for the President and COO, prioritizing appointments and travel.
  • Support leadership as needed.
• Your job duties and responsibilities will include but are not limited to the following:
• • (a) Manage calendar, including making and prioritizing appointments and travel, for the President and COO.
  • b) Provide administrative assistance, including but not limited to writing and editing e-mails, drafting memos, and preparing communications on behalf of the Executive Chairman and Executive Director.
  • c) Organize meetings, including scheduling, sending reminders, managing meeting logistics, and organizing catering when necessary.
  • d) Other tasks as reasonably requested by Company.

Qualifications

• Bachelor’s degree in business, nonprofit management, or related field (Master’s preferred).
• 3–5 years of experience in project management, preferably in a nonprofit or educational setting.
• Proficient in project management tools (e.g., Asana, ClickUp, Trello) and collaborative platforms (e.g., Google Workspace).
• Demonstrated ability to manage multiple projects and stakeholders simultaneously.
• Excellent written, verbal, and interpersonal communication skills.

Preferred Attributes

• Passion for faith-based nonprofit work and commitment to Qalam’s mission.
• Familiarity with Islamic institutions or educational programming.
• Strong organizational awareness with the ability to navigate cross-functional relationships.
• Calm under pressure and proactive in identifying and solving problems.

Working Conditions

• Onsite, full-time.
• Some evening or weekend work may be required based on project needs.
• Fast-paced and collaborative work culture.