About Qalam

Qalam is an Islamic educational institute committed to nurturing faith, character, and personal growth through learning rooted in our sacred tradition. We believe that deepening one’s understanding of Islam should lead to becoming a better person. Our mission is to inspire growth through nurturing education built on a sacred foundation.

Our Culture

Prophetic Character
At Qalam, our culture is deeply rooted in Prophetic character. We view education as a transformative endeavor—one that shapes not only minds, but hearts. Our team strives for excellence in all that we do, guided by the belief that our collective efforts can positively impact learners and the communities we serve.

Work Ethic
We believe that when dedicated people work together, they can achieve great things. Team members are encouraged to approach their responsibilities with diligence, passion, and a commitment to delivering high-quality outcomes.

Respect
Our faith teaches us the inherent dignity of every human being. At Qalam, respect is reflected through open communication, active listening, and genuine appreciation for one another’s time and effort. We foster a collaborative, communicative, and responsive work environment where every team member feels valued.

Integrity
We value transparency and integrity in all aspects of our work. Team members are encouraged to communicate openly and share feedback constructively. This commitment to honesty and accountability builds trust and strengthens our team.

1. General Masjid Volunteers

Role Overview

General Masjid Volunteers assist with directing attendees and managing crowd flow before, during, and after prayers to ensure a safe, welcoming, and organized environment for all community members.

Responsibilities

• Guide attendees to prayer areas, entrances, and exits
• Support smooth crowd flow in hallways and common areas
• Assist elders, families, and individuals with accessibility needs
• Communicate clearly and work collaboratively with team leads

Requirements

To ensure the safety and security of the community, all volunteers are required to submit:

• Driver’s license information
• Vehicle license plate information

2. Hifdh Boys & Girls Taraweeh Support Volunteers

Role Overview

Volunteers support a focused, respectful, and organized Taraweeh environment for Hifdh boys and girls. This role is essential in maintaining proper adab, student engagement, and smooth prayer flow.

Responsibilities

• Be fully present and attentive while supervising students during prayer
• Arrive on time and be prepared before Taraweeh begins
• Ensure students remain in the prayer area and actively participate
• Supervise bathroom breaks by:
• • Tracking students who leave
  • Ensuring prompt and safe return
• Assist with distributing snacks and water during the short break between rakaʿāt (after 8 rakʿahs)
• Monitor parent interactions and kindly ensure:
• • Parents do not interrupt prayer or supervision
  • Concerns are addressed appropriately outside of prayer time
• Be familiar with the Taraweeh leadership schedule (imams/reciters) to:
• • Facilitate smooth transitions
  • Ensure assigned students are prepared and in place

Expectations

• Volunteers should be gentle, respectful, and firm in maintaining order and focus within the prayer space

3. General Youth & Girls Taraweeh Support Volunteers

Role Overview

Volunteers help maintain a focused, respectful, and organized Taraweeh environment for youth participants, supporting proper adab and the smooth flow of prayer.

Responsibilities

• Remain present and attentive, avoiding distractions while supervising youth
• Ensure youth stay within the prayer area and avoid unnecessary entry or exit
• Monitor behavior to ensure:
• • Active participation in prayer
  • No playing, running, or disruptive behavior
• Be familiar with the Taraweeh leadership schedule to:
• • Ensure assigned reciters are present and prepared
  • Support smooth transitions between reciters
• Know the khatirah schedule and designated speaker
• Assist with distributing snacks and drinks during designated breaks

Expectations

• Volunteers should be gentle, respectful, and firm in maintaining order within the prayer space

4. Roots Ramadan Volunteers

Role Overview

Roots Ramadan Volunteers play a vital role in helping our community experience a smooth, welcoming, and spiritually uplifting Ramadan at Roots. Volunteers support the flow of programs, assist with food distribution, help maintain organized spaces, and serve as warm points of contact for community members. This role requires teamwork, attentiveness, and a sincere intention of khidmah (service) for the sake of Allah.

Key Responsibilities

• Program Flow & Support: Assist with set-up, transitions, and breakdown for nightly programs to ensure everything runs smoothly and on time
• Guest Experience & Flow: Help direct community members, manage lines, guide seating, and answer basic questions with adab and kindness
• Food Distribution: Support iftar distribution and clean-up
• Space & Organization: Help maintain clean, safe, and organized spaces

Volunteer Expectations

• Commitment & Reliability: Arrive on time for assigned shifts
• Adab & Professionalism: Interact with community members and fellow volunteers with respect, patience, and a welcoming attitude at all times
• Flexibility: Be willing to assist with different tasks as needs shift throughout the evening
• Accountability: Follow Roots policies, safety guidelines, and volunteer protocols
• Teamwork: Serve collaboratively, support one another, and uphold a positive environment