At Qu you’ll find a fun, dynamic, and diverse culture that celebrates team and individual success. Our people are down to earth, trail blazin’ folks who value innovation.
Qu is a rapidly growing SaaS platform for the quick service restaurant industry. Qu sits at a restaurant’s center creating and managing data for in-store, mobile and online ordering, kiosks, guest engagement, and digital payments as well as kitchen delivery and back of house operations. We serve a nationwide footprint of accounts, including some of the fastest-growing restaurant chains in America. Qu is backed by several leading venture capital groups and is led by a team of proven industry executives.
The Senior Product Manager, Payments will be responsible for expanding our platform capabilities. You will own all payment integrations and lead the end to end payment experience for our customers built in partnership with leading processors and acquirers.
At Qu you will:
- Own and manage the roadmap for all processor, acquirer, and gateway integrations
- Define scalable APIs and abstractions for managing tender types, tokens, refunds, partial authorizations, offline fallback, and loyalty tendering.
- Lead partner engagements with processors, device manufacturers, and gateways to support certifications and platform enhancements.
- Develop capabilities for omnichannel payments, supporting card-present (CP) and card-not-present (CNP) flows across POS, kiosk, mobile, and web.
- Ensure certification, compliance, and operational readiness across supported processors and devices.
- Work closely with Customer Success, Sales, Finance, and Legal to align payment functionality with go-to-market, compliance, and risk requirements.
- Create documentation, training, and enablement materials to support field and partner teams.
What we're looking for:
- 5 years of product management experience, ideally with payments platforms, processors, or fintech infrastructure.
- Deep understanding of card payment flows, including auth/capture, settlement, chargebacks, tokenization, and terminal logic.
- Direct experience building embedded payment products
- Familiarity with PCI compliance, P2PE, EMV certification, and multi-device orchestration.
- Proven ability to manage complex API integrations and deliver production-grade payment systems.
- Ability to work cross-functionally and drive clarity in ambiguous, evolving problem spaces.
- Strong analytical, communication, and execution skills.
Who You Are:
- A proactive team player with a high degree of ownership.
- Adaptable, comfortable with ambiguity, and capable of handling ambitious expectations.
- Excellent communicator across multiple platforms and with various stakeholders, from peers to senior executives.
- Intellectually curious, forward thinking, open to experimenting with new technologies, and innovative problem solving approaches.